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Old 10th August 2018, 03:50 PM   #27
whughes3
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Join Date: 09-Feb-2018
Location: Melbourne Australia
Programs: SQ PPS, QF Plat(Life Gold)
Posts: 11
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Another shocker yesterday 09/8: arriving on SQ238 at T3 around 1515, took all of 45 mins to clear immigration, with 6 desks operating and about 20 pax in each line. Do the powers that be not know about this, or do they just not care, or what? I remember the "good old days" when you usually just walked through immigration almost literally without stopping! I felt compelled to use the "performance review" kiosk to give them a "very poor", which presumably will make no difference at all.

Last edited by whughes3; 11th August 2018 at 08:21 AM.. Reason: Add ref to T3
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