Apart from service training related matter, SQ seems very secretive when it comes to its "behind the scenes" operations unlike other airlines.
I always wondered how SQ's operational duties were split. SQ is headquartered in Airline House near the airport but the building doesn't seem to be connected directly to the airport. Do cabin crews ever get to go to the headquarters (apart from training) ?
In terminal 3 downstairs, there is an area where we can see crews going in and out, it seems to be where they do their briefing but we never get to see pilots there; wondering whether they had a separate briefing.
Also, there is an area in Changi Airport near the offices called "SIA Inflight Operations and Control Centre". Is this the area from where the overall airline's operations and flights are coordinated and tracked (OCC)?
It always triggered me as it seems that many of SQ's resources are allocated right inside the airport terminal rather than in the headquarters. Must be one of the only airlines to do so.
I always wondered how SQ's operational duties were split. SQ is headquartered in Airline House near the airport but the building doesn't seem to be connected directly to the airport. Do cabin crews ever get to go to the headquarters (apart from training) ?
In terminal 3 downstairs, there is an area where we can see crews going in and out, it seems to be where they do their briefing but we never get to see pilots there; wondering whether they had a separate briefing.
Also, there is an area in Changi Airport near the offices called "SIA Inflight Operations and Control Centre". Is this the area from where the overall airline's operations and flights are coordinated and tracked (OCC)?
It always triggered me as it seems that many of SQ's resources are allocated right inside the airport terminal rather than in the headquarters. Must be one of the only airlines to do so.
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