and it wasn't great.
I won't go off on a long rant ( I saved that for the feedback email I sent) but basically..
-Chauffeur service booking system didn't work, had to confirm one of the 4 trips four times.
-Lounge in T1 at Changi poorly sign posted (due to renovation I think) but check in should have said where it is and as we were made 30minutes late by the chauffeur service a stressed wife and baby were even less happy wondering round trying to find it.
-The lady that served us on the route from SIN to MELB clearly did not want to be working and did not smile once and was actually quite rude, which is a shame as I saw other crew on the plane where OK.
-Seats a bit cramped when compared to say Qatar J product and far too hot with the mattress on (might be just be myself and wife but by that point anything bad was annoying)
Its a shame as I was looking forward to my first EK flight, the only real high light was the staff in the lounges at Changi and Melbourne who were very helpful.
I won't go off on a long rant ( I saved that for the feedback email I sent) but basically..
-Chauffeur service booking system didn't work, had to confirm one of the 4 trips four times.
-Lounge in T1 at Changi poorly sign posted (due to renovation I think) but check in should have said where it is and as we were made 30minutes late by the chauffeur service a stressed wife and baby were even less happy wondering round trying to find it.
-The lady that served us on the route from SIN to MELB clearly did not want to be working and did not smile once and was actually quite rude, which is a shame as I saw other crew on the plane where OK.
-Seats a bit cramped when compared to say Qatar J product and far too hot with the mattress on (might be just be myself and wife but by that point anything bad was annoying)
Its a shame as I was looking forward to my first EK flight, the only real high light was the staff in the lounges at Changi and Melbourne who were very helpful.
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