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Old 14th November 2017, 03:00 PM   #1
SQTalk Solitaire PPS
Join Date: 02-Apr-2008
Programs: SQ PPS, BA Gold, LH HON
Posts: 1,269
Default Online StarAlliance Redemptions coming 7 Dec

Just received the following:

As part of our ongoing efforts to give our members greater convenience, we are pleased to inform you that PPS Club and KrisFlyer members will be able to redeem miles for flights on Star Alliance and other partner airlines on singaporeair.com or via our mobile app from 7 December 2017.

At the same time, updates have also been made to redemption award levels for Star Alliance carriers and will take effect on the same day. Click here to view the new Star Alliance Award Chart.

With effect from from 7 December 2017, an offline service fee of USD25 or 2,500 KrisFlyer miles will be introduced for the following services rendered by any Singapore Airlines office and reservations hotline:
Redemption ticket bookings
Redemption ticket changes
Redemption upgrades
KrisFlyer membership services, including updating of passport details, adding or changing Redemption Group Nominees

As an exclusive benefit, this offline service fee will be waived for all PPS Club members and Supplementary card holders.

Let's see how that works for mixed class bookings...
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Old 14th November 2017, 05:25 PM   #2
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Join Date: 31-Oct-2006
Location: Officially KeithSYD but can't be bothered to change my handle
Posts: 5,238

Certainly hope they allow mixed class bookings online as I'm planning to book one of these to KEF (and there's no F all the way to KEF), but as the offline fee will be waived for redemptions that cannot be purchased online I'm not too concerned.

Bummed at the pricing increase but as far as increases go these aren't too bad, and was always a matter of when not if after the increases for SQ redemptions. An additional 15.5k miles per person each way in our case.
All opinions shared are my own, and are not necessarily those of my employer or any other organisation of which I'm affiliated to.

Last edited by KeithMEL; 14th November 2017 at 05:35 PM..
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