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On Monday the 3rd August while flying from Corfu (Greece) to Singapore via Istanbul all my luggage was lost. Details below edited for privacy. I have already called Singapore PPS club and have reported the baggage missing at Changi when we arrived, the baggage is listed on https://wtrweb.worldtracer.aero/ but is showing nothing. We know the luggage got as far as the Turkish Airlines check in desk in Athens. Does anyone have any clever ideas as to how else we might trace this luggage?
Passenger Name:
Mad Wombat
To: Singapore
Airline: Turkish Airlines
Flight: TK 1846
Airline: Singapore
Flight: SQ 391
Has Singapore Krisflyer gold tag on the handle in the name of my partner with his Singapore frequent flyer number. Suitcase contains items belonging to both me and my partne, including medical equipment that we were unable to take on board as Aegean are enforcing one piece of cabin baggage, as well as medication needed for our stay in Singapore.
Aegean booking reference 69Uxxx from Corfu to Istanbul via Athens, followed by Singapore Airlines booking reference 69Txxx, Istanbul to Singapore.
Flight originated in Corfu to Istanbul via Athens. Suitcase was checked to Athens only as the agent in Corfu was convinced that Aegean and Turkish didn't cooperate even though the ticket was booked via Aegean and the flight was code-share with Turkish. The bag was collected from the arrivals hall at Athens airport and checked into the Istanbul flight on Turkish Airlines (TK 1846) possibly with the baggage tag TK4618091. Again the agent at the Turkish Airlines desk was unable to check the bag through to the final destination, Singapore, but assured us that there was plenty of time to collect the bag and recheck it at Istanbul. On arrival in Istanbul due to flight delays there was no time to collect the bag and recheck it to Singapore so we went to the Singapore transfer desk where the agent at the priority/business class desk took the baggage claim tag and sent someone to collect the bag and put it on the Singapore flight, with a new baggage tag numbered 0235 TK 063459 and issued us both with boarding passes for flight SQ391. The bag hasn't been seen since, possibly it is in the arrivals hall in Istanbul and maybe never left Athens.
After checking in the suitcase in Athens, I have contacted the PPS phone line in Istanbul to advise them of the inability to check the baggage through to Singapore. The agent I spoke to assured me that the bag ought to have been checked through. However, as I was passed security and passport control at Athens it was not possible to go back to the check-in desk of Turkish airlines.
Passenger Name:
Mad Wombat
To: Singapore
Airline: Turkish Airlines
Flight: TK 1846
Airline: Singapore
Flight: SQ 391
Has Singapore Krisflyer gold tag on the handle in the name of my partner with his Singapore frequent flyer number. Suitcase contains items belonging to both me and my partne, including medical equipment that we were unable to take on board as Aegean are enforcing one piece of cabin baggage, as well as medication needed for our stay in Singapore.
Aegean booking reference 69Uxxx from Corfu to Istanbul via Athens, followed by Singapore Airlines booking reference 69Txxx, Istanbul to Singapore.
Flight originated in Corfu to Istanbul via Athens. Suitcase was checked to Athens only as the agent in Corfu was convinced that Aegean and Turkish didn't cooperate even though the ticket was booked via Aegean and the flight was code-share with Turkish. The bag was collected from the arrivals hall at Athens airport and checked into the Istanbul flight on Turkish Airlines (TK 1846) possibly with the baggage tag TK4618091. Again the agent at the Turkish Airlines desk was unable to check the bag through to the final destination, Singapore, but assured us that there was plenty of time to collect the bag and recheck it at Istanbul. On arrival in Istanbul due to flight delays there was no time to collect the bag and recheck it to Singapore so we went to the Singapore transfer desk where the agent at the priority/business class desk took the baggage claim tag and sent someone to collect the bag and put it on the Singapore flight, with a new baggage tag numbered 0235 TK 063459 and issued us both with boarding passes for flight SQ391. The bag hasn't been seen since, possibly it is in the arrivals hall in Istanbul and maybe never left Athens.
After checking in the suitcase in Athens, I have contacted the PPS phone line in Istanbul to advise them of the inability to check the baggage through to Singapore. The agent I spoke to assured me that the bag ought to have been checked through. However, as I was passed security and passport control at Athens it was not possible to go back to the check-in desk of Turkish airlines.
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