"PNR Error" message from 'my bookings' function at singaporeair.com

[nakay821]

Hi,

I am having difficulty looking up my booking through 'my bookings' function at Singaporeair.com.

I entered everything correctly (PNR, surname, last name), yet the website responded with a "PNR Error" message.

I am in Kiwiland (New Zealand). I rang SQ toll free number. Got transfered to India Call Centre. The Agent did not understand why would I want to see my booking online, and cut me off when trying to exlain that I'd like to select my seat prior to Internet check-in?

I know I can be a paranoid! BUt may I ask if any of you experienced such problems lately? Being able to select my own seat is a big deal (to me).

Any comments / suggestions would be great.

Thank you,
Have a great day.

[SQflyergirl]

I suggest you try again. It can be a hit and miss affair with these toll free numbers


and welcome to SQtalk

[nakay821]

I tried it for a like 20 times. Still no luck.

Thank you for your answer though and of course for your warm welcome board.

Have a great day