SQTalk  

Go Back   SQTalk > Singapore Airlines > KrisFlyer & PPS Club

Reply
 
Thread Tools Display Modes
Old 2nd November 2017, 06:28 PM   #1
FFFlyer
SQTalker
 
Join Date: 31-Oct-2017
Posts: 1
Default No Saver award, but Star Alliance partners show availability

Has anyone experienced this bizarre seat management with SQ?

Am looking to book SIN-IST on May 18, 2018. Krisflyer shows Business Saver (waitlist) and Business Standard (available).

Checking with United.com and Lifemiles.com, both sites show wide open business redemption availability on SQ! Same class of travel as Business Saver ("I" class).

I am certain this is not a glitch. Can anyone advise (1) why this is happening and (2) if there is anything we can do about it?

Cheers!
FFFlyer is offline   Reply With Quote
Old 3rd November 2017, 04:43 PM   #2
SMK77
SQTalk Solitaire PPS
 
Join Date: 02-Apr-2008
Programs: SQ PPS, BA Gold, LH HON
Posts: 1,315
Default

Bit difficult to understand and not very customer-friendly but the story line here is:

SQ earmarks inventory for StarNet (which you can see on Lifemiles/United), Saver Inventory and Standard Inventory.

StarNet gives SQ a predetermined cash flow from third party airlines.
Saver Inventory is paid with Krisflyer miles.
Standard Inventory is paid with an increased number of Krisflyer miles.

Those buckets are managed independently. If SQ gives 2 seats to StarNet and allocates 2 seats to Saver than a total of 4 seats can be booked. If the Saver Inventory is fully booked, you would see no seats for Saver but still 2 seats for StarNet.
SMK77 is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT +8. The time now is 12:11 PM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2018, vBulletin Solutions, Inc.
Techadmin: Luke | Hosting: www.lomag.net