Being from the tech side, I'm very curious why their back-up couldn't fire up for 3 whole days. From how it's reported in the media, including a BBC interview of the boss, it doesn't sound they had a tested and fully functioning redundancy plan in place. But that's the media - perpetually hyper-ventilating and mostly fake news. Waiting for the official response. BA and other airlines/businesses better learn from this very expensive experience.
Being from the tech side, I'm very curious why their back-up couldn't fire up for 3 whole days. From how it's reported in the media, including a BBC interview of the boss, it doesn't sound they had a tested and fully functioning redundancy plan in place. But that's the media - perpetually hyper-ventilating and mostly fake news. Waiting for the official response. BA and other airlines/businesses better learn from this very expensive experience.
Being in IT I am also wondering this. After hearing it was due to a power loss, I bet they don't have any redundant systems and the wait was with energy providers / engineers.
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