A Brief Report on Tigerair Taiwan
Since I have reported on V-Air, one of the new LCCs in Taiwan created by TransAsia Airways, I decide to report on my trip on Tigerair Taiwan, which is a joint venture between China Airlines and Tigerair Holdings in Singapore. China Airlines’ influence is obvious, and even the ground staffs are dressed in China Airlines uniform. Compared to V-Air, Tigerair Taiwan’s branding is a bit on the bland side, but the service on Tigerair Taiwan is a bit better (and even better than Tigerair Singapore and Australia, but of course one single flight is not very accurate), but at least the service is fairly good. I am glad to report that it has hand soap in the bathroom.
July 7, 2015
IT 505 Taipei Taoyuan to Bangkok Don Mueang Airport Lv1600 Arr1900 Airbus A320-200 Sharklet B-50005
Check-in:
Just very busy at the Tigerair Taiwan counters at Aisle 11 – there were two flights departing in the early afternoon: 2:30pm to Macau and 4pm to Bangkok. There were four counters opened initially, but an hour prior to departure of the Macau flight, two staffs left to set up the gate area. The wait was 30 minutes long and due to the lack of kiosks and online check-in, four staffs are basically asking for troubles. Both V Air and Tigerair Taiwan fail miserably on the check-in in terms of convenience, technology, and waiting time. The check-in agent was friendly, as expected on China Airlines.
Gate:
B1R
Since I have reported on V-Air, one of the new LCCs in Taiwan created by TransAsia Airways, I decide to report on my trip on Tigerair Taiwan, which is a joint venture between China Airlines and Tigerair Holdings in Singapore. China Airlines’ influence is obvious, and even the ground staffs are dressed in China Airlines uniform. Compared to V-Air, Tigerair Taiwan’s branding is a bit on the bland side, but the service on Tigerair Taiwan is a bit better (and even better than Tigerair Singapore and Australia, but of course one single flight is not very accurate), but at least the service is fairly good. I am glad to report that it has hand soap in the bathroom.
July 7, 2015
IT 505 Taipei Taoyuan to Bangkok Don Mueang Airport Lv1600 Arr1900 Airbus A320-200 Sharklet B-50005
Check-in:
Just very busy at the Tigerair Taiwan counters at Aisle 11 – there were two flights departing in the early afternoon: 2:30pm to Macau and 4pm to Bangkok. There were four counters opened initially, but an hour prior to departure of the Macau flight, two staffs left to set up the gate area. The wait was 30 minutes long and due to the lack of kiosks and online check-in, four staffs are basically asking for troubles. Both V Air and Tigerair Taiwan fail miserably on the check-in in terms of convenience, technology, and waiting time. The check-in agent was friendly, as expected on China Airlines.
Gate:
B1R
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