Scoot Email Blunder on 25 August 2020

yflyer · 26th August 2020, 09:58 AM

I wonder how this could have happened. Not the first time an email has been sent to the wrong distribution list, but so many checks and safeguards must have been omitted for this to have happened.

https://www.straitstimes.com/singapo...-for-oversight

I personally received emails from Scoot yesterday, referring to past trips and PNRs that I had taken, however all the email subjects and texts were about the same negative COVID-19 certification requirement for a flight to Guangzhou. Other acquaintances and SQTalkers also received such emails, so this seems to have been sent to a rather large number of unintended recipients.

SQ28 · 26th August 2020, 03:04 PM

"Somebody gonna get hurt real bad.."

alian · 26th August 2020, 08:54 PM

Man I got 20plus emails because they sent based on 4 PNR in Dec 2018 and this were bookings for my company trip so they sent out 20plus emails - 1 for each person in the booking. Super annoying

26th August 2020, 09:58 AM	#1
yflyer SQTalk Life Solitaire PPS LPP3 Join Date: 12-May-2011 Location: Singapore Programs: Krisflyer/Star Gold, Qantas Gold/Oneworld Sapphire Posts: 6,931	Scoot Email Blunder on 25 August 2020 I wonder how this could have happened. Not the first time an email has been sent to the wrong distribution list, but so many checks and safeguards must have been omitted for this to have happened. https://www.straitstimes.com/singapo...-for-oversight I personally received emails from Scoot yesterday, referring to past trips and PNRs that I had taken, however all the email subjects and texts were about the same negative COVID-19 certification requirement for a flight to Guangzhou. Other acquaintances and SQTalkers also received such emails, so this seems to have been sent to a rather large number of unintended recipients.

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26th August 2020, 03:04 PM	#2
SQ28 SQTalker Join Date: 30-Aug-2019 Location: SIN Programs: SQ*G Posts: 12	"Somebody gonna get hurt real bad.."

26th August 2020, 08:54 PM	#3
alian SQTalk PPS Club Join Date: 29-Feb-2016 Location: Singapore Programs: SQ PPS Posts: 382	Man I got 20plus emails because they sent based on 4 PNR in Dec 2018 and this were bookings for my company trip so they sent out 20plus emails - 1 for each person in the booking. Super annoying