SQTalk  

Go Back   SQTalk > Singapore Airlines > KrisFlyer & PPS Club

Reply
 
Thread Tools Display Modes
Old 3rd April 2019, 02:31 PM   #1
Spaniard
SQTalk Elite Gold
 
Join Date: 02-Oct-2014
Location: Singapore
Programs: SQ PPS, QR Platinum, SPG Platinum
Posts: 108
Default PPS Value Posting

Apologies in advance if this has been addressed before - I have been observing over time the times at which PPS Value would be credited and came to the conclusion that this typically happened twice a week, overnight on Mondays and Thursdays, but in the past week there has been no crediting at all. I have a few flights from a week ago still showing as 'Processing'.

Is this happening to anyone else and has anyone managed to figure out the posting patterns?

Thanks in advance
Spaniard is offline   Reply With Quote
Old 3rd April 2019, 09:32 PM   #2
whughes3
SQTalker
 
Join Date: 09-Feb-2018
Location: Melbourne Australia
Programs: SQ PPS, QF Plat(Life Gold)
Posts: 10
Default

No problems for me: flights from last Friday posted on Tuesday.
whughes3 is offline   Reply With Quote
Old 4th April 2019, 04:21 AM   #3
MAN Flyer
SQTalk Founder
 
Join Date: 31-Oct-2006
Location: All the wrong places...
Programs: SQ TPP, BA Gold, SPG Life Plat, Hyatt Dia, Hilton Dia
Posts: 6,539
Default

Quote:
Originally Posted by Spaniard View Post
and has anyone managed to figure out the posting patterns?
Teams of NASA scientists have tried and failed to work out how PPSV works...
__________________
Incheon : Connected to the world, cut-off from Korea
MAN Flyer is offline   Reply With Quote
Old 5th April 2019, 02:54 PM   #4
WBT
SQTalk Elite Silver
 
Join Date: 30-Jan-2007
Posts: 53
Default

Whenever I see "processing" in my summary, I always imagine a hybrid Rube Goldberg/steampunk machine huffing and puffing, attended to by a small army of engineers. It's even more curious when I know exactly, to the dollar, the PPSV that will be credited for simple return fares priced in SGD. The art of suspense?
WBT is offline   Reply With Quote
Old 8th April 2019, 11:07 AM   #5
SMK77
SQTalk Solitaire PPS
 
Join Date: 02-Apr-2008
Programs: SQ PPS, BA Gold, LH HON
Posts: 1,320
Default

It gets even more interesting when you are a registered SME that can earn Highflyer points: once flown, the segment goes to Team A that assesses PPS value and then to Team B to assess Highflyer points. There should be only one team to begin with and itís amusing that the values differ regularly.
SMK77 is offline   Reply With Quote
Old 16th April 2019, 09:57 AM   #6
PPSFlyer
SQTalk Elite Gold
 
Join Date: 31-Jul-2017
Location: Shuttling between SIN, KUL & BKK
Programs: QPPS, IHG Spire, SPG Gold
Posts: 165
Default

Quote:
Originally Posted by SMK77 View Post
It gets even more interesting when you are a registered SME that can earn Highflyer points: once flown, the segment goes to Team A that assesses PPS value and then to Team B to assess Highflyer points. There should be only one team to begin with and itís amusing that the values differ regularly.
Is your company also registered under the Highflyer program? My company is registered under the Highflyer program and the interface is so buggy. I cannot see the trips that have been booked, looking under 'Trips Bookings' only show a blank page. I have no idea if the Highflyer points posted is also accurate unless I manually tally them against the flights booked one by one.
PPSFlyer is offline   Reply With Quote
Old 16th April 2019, 04:45 PM   #7
alian
SQTalk PPS Club
 
Join Date: 29-Feb-2016
Location: Singapore
Programs: SQ PPS
Posts: 351
Default

The highflyer interface is quite bad. I’m using it and get a lot of inaccuracies and is buggy. Even the logout feature is grammatically incorrect - highlighted this long time back but no one made an effort to correct.
alian is offline   Reply With Quote
Old 16th April 2019, 07:08 PM   #8
PPSFlyer
SQTalk Elite Gold
 
Join Date: 31-Jul-2017
Location: Shuttling between SIN, KUL & BKK
Programs: QPPS, IHG Spire, SPG Gold
Posts: 165
Default

Inaccuracies as in the value posted is different from what was awarded by SQ? Oh man, I have not been doing any manual tallying and trusting SQ's system to do their job.

I have also feed back about the buggy issues many times, and the recurring reply I get from them is that 'they have feedback this to their team and they are looking into it'.
PPSFlyer is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT +8. The time now is 03:54 PM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2019, vBulletin Solutions, Inc.
Techadmin: Luke | Hosting: www.lomag.net