Before a flight to NY on SQ I took a room at Mercure Hotel at FRA Airport.
I just saw that my Retroactive Miles Claim has been accepted but no credit has been given for the stay. I still received no feedback from Krisflyer about the reasons why.
Is it possible that, if the booking was made via booking.com or similar agency, and not directly via Mercure, the miles will not be accredited? Why: because you do not pay full fare for the room?
Thanks for your feedback.
I just saw that my Retroactive Miles Claim has been accepted but no credit has been given for the stay. I still received no feedback from Krisflyer about the reasons why.
Is it possible that, if the booking was made via booking.com or similar agency, and not directly via Mercure, the miles will not be accredited? Why: because you do not pay full fare for the room?
Thanks for your feedback.
Comment