It's previously been mentioned that for those double-dipping PPS and another *A FFP, the data should be entered into the FQTS and FQTV fields.
Yesterday I was able to see the check-in agent's screen as this was being done and noticed that he entered my *A FFP no. in to the FQTV1 field, and my KF/PPS no. into the FQTV2 field.
Has this changed recently, and would this be standardised across all SQ stations - so that we can advise less experienced check-in agents?
Yesterday I was able to see the check-in agent's screen as this was being done and noticed that he entered my *A FFP no. in to the FQTV1 field, and my KF/PPS no. into the FQTV2 field.
Has this changed recently, and would this be standardised across all SQ stations - so that we can advise less experienced check-in agents?
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