Originally posted by flyguy
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If SQ doesn't set the bar higher for the premium cabins they'd lose their positioning which would hurt them more in the long run.
I think SQ would not grow much in terms of capacity over the next decade but would operate a lean, premium-heavy configuration in the markets they fly and be as profitable at that.
An I think they should look to better CRM through Krisflyer and PPS. It shouldn't just be seen as a liability.
And of course the website.
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