As a UA 1K and million miler, I know what to expect from UA when I take the flights based on my previous experiences.
Okay maybe this is an unfair statement, since I haven't been on other airlines in a few years now (been flying exclusively on UA domestically), but I do wonder what kind of service I would get if I wasn't an elite member.
Brings back this one time when trying to get on an earlier standby flight from SFO-LAX. The GA said "What do you you want, young man?" in a very condescending tone. Then when she saw my 1K card, she asked me "Is this really your card?", like as if I stole that card.
As much as I still like UA, that was one very sour and bitter moment.
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