I know that every now and then people were complaining that there were no Saver Seats in Economy for Krisflyer while there were seats available for *A partner.
Very recently, I am observing this quite often on SQ in Business Class: While the tool shows no seats in Saver and no seats in Standard and regardless of whether you call them as a PPS or Solitaire: the answer is no seats.
Then you call any *A partner and they do have seats - I usually send them a screenshot and tell them that is unacceptable not to give their own top tier seats but *A and then they go away, talk to revenue management and come back and give you the Saver Seat...
That shouldn't be the way it works...
Very recently, I am observing this quite often on SQ in Business Class: While the tool shows no seats in Saver and no seats in Standard and regardless of whether you call them as a PPS or Solitaire: the answer is no seats.
Then you call any *A partner and they do have seats - I usually send them a screenshot and tell them that is unacceptable not to give their own top tier seats but *A and then they go away, talk to revenue management and come back and give you the Saver Seat...
That shouldn't be the way it works...
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