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Old 14th January 2007, 12:38 AM   #1
Jubilee777
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Default SIN Airport Guide

Arriving

SIA Passengers only Singapore Airlines is currently operating out of both Terminals 2 and 3. The arrival Terminal will only be made known 2 hours before the Estimated Time of Arrival (ETA). All other airlines will continue to operate from the respective Terminals.

For information of flight arrivals, please call 6542 4422. As arrival terminal will only be confirmed 2 hours prior to flight's ETA, the automated system will reflect the Terminal for unconfirmed flights as "Terminal Zero". For flights shorter than two hours, the terminal will be reflected 2 hours before the Standard Time of Arrival (STA).


Customs and Immigration formalities.

Do I need to fill out any forms?

You will need to fill up the disembarkation/embarkation (Immigration) form. You will also need to fill in the form for any infants travelling on the parent's passport. Proceed to the "For All Passports" lane. Do not go to the lane for citizens and PR as you will be asked to rejoin another queue regardless of the reason and length of the queue.

For SIN work permit holders, APEC Travel card users, PRs and citizens of Singapore, you can clear using any lanes. Singapore passport holders ablve age 15 can also use the EIACS to clear Immigration.

Visa Requirments
Countries which require visa to enter Singapore:
  • Afghanistan
  • Algeria
  • Bangladesh (Except Diplomatic/Official passport holders)
  • Commonwealth of Independent States* (Except Diplomatic/Official/Service passport holders for a stay of up to 30 days )
  • Armenia
  • Azerbaijan
  • Belarus
  • Georgia
  • Kazakhstan
  • Kyrgyzstan
  • Moldova
  • Russia
  • Tajikistan
  • Turkmenistan
  • Ukraine
  • Uzbekistan
  • Egypt
  • India (Except Diplomatic/Official passport holders)
  • Iran
  • Iraq
  • Jordan (Except Diplomatic/Official passport holders)
  • Lebanon
  • Libya
  • Morocco
  • Myanmar (Except Diplomatic/Official passport holders)
  • People's Republic of China (Except Diplomatic/Service/Public Affairs passport holders for a stay of up to 30 days)
  • Pakistan
  • Saudi Arabia (Except Diplomatic passport holders)
  • Somalia
  • Sudan
  • Syria
  • Tunisia (Except Diplomatic/Official passport holders)
  • Yemen
  • Pls refer to SIN ICA website http://app.ica.gov.sg/travellers/ent...quirements.asp
Notes:
No visa upon arrival service in Singapore. All visas must be applied and approved before arrival in Singapore. For passengers holding a Taiwan (ROC) passport, you will need to fill up a special card with your name and passport number. This card will be given to you at the immigration counter. All entry/exit stamps will be on the card and not on the ROC passport.

For Singapore citizens, permanent residents, employment pass holders, you can also apply for the IACS card from ICA. This card is available for S$30 and is valid for three years. It is recommended for quicker clerance, and can save you some passport space too!

There is a counter at the public arrival hall opposite Belt 32. You can approach the counter or click http://app.ica.gov.sg/serv_pr/oth_serv/iacs.asp for more information and enquiry.

Luggagge reclaim
In Sequence:

Priority Bags with F and J tags
Crew bags
Economy class bags

Many of the SQTalkers have tried and failed to be at the baggage claim belt before their bags! All passengers should be able to retrieve their bags in 35mins after the plane stop at the gate.

Custom clearance
Generally quick as the customs officers carefully watches the arriving passengers. Pls declare any cigars and cigarettes as there are taxes levied on them. A carton of cigatettes will be S$68.50 (subjected to changes). Only 1 litre of liquor, 1 litre of wine or champagne and 1 litre of beer is allowed to be brought into Singapore tax free. Passengers arriving from Malaysia can check with the DFS shop for eligibity for purchase due to restrictions

Services
Left Baggage service located near the MRT station at Arrival Hall in Terminal 2 after Belt 31 and Swensens Restaurant. The Terminal 3 Left Baggage service is found at Basement 2 in Terminal 3 near the Food Court (close to Popeyes Chicken). The Terminal 1 left baggage service is located at Basement 2.

Singapore Visitors Center

Hotel Reservations

Meeting Services

Money Exchange

Transportation to city
Normal taxi: Join the taxi queue at the Arrival Hall. All taxis in Singapore run by meter and are generally honest. There is a surcharge of S$3 - S$5 from the airport and 50% midnight charges apply (There is no 50% on the surcharge).

MRT: Easiest mode of budget transport for easy to get lost travellers. Go to the MRT station located at the end of Terminal 2 and Terminal 3. Grab a MRT map from the station or the Singapore Visitor's Centre at the Arrival Halls. Best to check which MRT station is nearest to your destinations before leaving the airport. Look for the yellow sign "City Train" around the airport

Airport Shuttle: A taxi pool service best recommended for individual travellers not in rush for time, but don't want the hassle of taking public transport and don't want to pay extra money for the normal taxis. Airport Shuttle has a counter located in each Terminal and will depart at fixed times displayed on the counter. You will need to pay S$9 in cash directly to the driver. Tell the counter staff where you are going for them to consolidate the list to the drivers. The shuttle will bring you to the hotels in the city area except those in Sentosa Island.

Maxicabs: Same counter as Airport Shuttle. You can book the whole shuttle cab at S$45 and it seats 7 people inside. Note that there are extra charges for every stop along the way to the final destination

Limousine Taxis: At another counter beside the Airport Shuttle. The taxis are the Mercedes type
The cost and operation is like the maxicabs and also cost S$45.

Public Bus: Proceed to the basement of the terminals and you will find the public bus stop. Not recommended unless following a local or have done it before.

Car Rentals: Drive and follow the signs. Counters at the Arrival Halls.

Other Tips
Be aware of touts. Yes they do appear occasionally and will normally target a certain group of people. Some of these people are from the airport shuttle and limousine counters trying to get business.

Airport hotels. Only 2 hotels provide free shuttle service to/fro the hotel. They are the Changi Village Hotel and the Mercure Roxy Square. Pls approach the hotel reservations counter for the representative pick up. The new Crowne Plaza near Terminal 3 will be ready mid 2008.

Skytrain: The people mover system runs between Terminals 1, 2 and 3 from 5am to 2.30am daily. There will be a free bus service linking the three terminals. There is also an open air walkway linking terminals 1 and 2. You have to follow the directional signs. For passengers walking between Terminals 2 and 3, you can walk via the Mezzanine level at out MRT station between the Terminals. The route between Terminals 1 and 3 is not ready.

Restaurants: McDonalds, Polar Cafe, Pacific Coffee, Burger King, Starbucks and Coffee Bean & Tea Leaf, Tong Shui Cafe, Breeks Cafe and the Food Court operates 24hrs.

Airport Staff canteen: Our little gem of local food at hawker prices! Lots of locals know about this place where the most famous satay stall (Rex Satay) in Singapore is now located. I think it doesn't taste as nice now...since we cannot use the charcoal stove here. It gets jam packed, but pls be considerate to the airport staff and refrain from eating during peak lunch / dinner hours. The staff only have limited hours for their meals and they can't exactly afford restaurant prices every day! Staff gets discounted prices and the list is shown at all the stalls.


Last edited by Jubilee777; 28th April 2008 at 02:50 AM..
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Old 14th January 2007, 12:52 AM   #2
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Departing

Which terminal is your flight departing from?

Terminal 3 Airlines
China Eastern Airlines
Qatar Airways
Jet Airways
United Airlines
Singapore Airlines
(For flights to USA*, Canada, Australia, New Zealand, Japan*,China, Hong Kong, Taiwan, South Korea, UK, France, Spain, Italy, Greece, Switzerland, Denmark, Germany and Netherlands)

*Flights SQ626 and SQ632 to Tokyo and Osaka via Bangkok and SQ62 to Moscow and Houston will operate from Terminal 2.

Terminal 2 Airlines
Etihad Airways
Lufthansa German Airlines
Malaysia Airlines
Philippine Airlines
Royal Brunei Airlines
Silkair
Singapore Airlines
(For flights to UAE, Saudi Arabia, India, Pakistan, Maldives, Sri Lanka, Bangladesh, Thailand, Indonesia, Malaysia, Vietnam, Philippines, Egypt, South Africa, Brunei, Russia, Turkey and Houston)

Budget Terminal Airlines
Cebu Pacific
Tiger Airways

All other airlines in Terminal 1

Departing

Lounges

Terminal 1


Emirates Lounge
SATS Premier Club (For SATS handled airlines)
Qantas / British Airways Lounge
Thai Airways / Northwest Lounge
Skyview Lounge (CIAS handled airlines and Cathay Pacific)
ANA/EVA Air Lounge
Rainforest Lounge (Pay to Use lounge)

Terminal 2

SIA Silver Kris Lounge
MAS Golden Lounge
SATS Premier Club (SATS handled airlines and Star Alliance Gold lounge)
DBS Treasures Lounge (For DBS customers only)
Plaza Premium Lounge (Pay to Use lounge)

Terminal 3

SIA Silver Kris Lounge
Krisflyer Gold Lounge (For Star Alliance Gold members)
DBS Treasures Lounge (For DBS customers only)

Food and Beverage Outlets

Plenty. Some listed below:

Post Bar By Fullerton Hotel
Hard Rock Cafe
Guylian Chocolate Bar
Prima Taste - Local food
ToastBox
Senses Bistrol
Brewerks
Chen Fu Ji Chinese
Breks - Italian

Departure Immigration Forms
The departure form is attached to the arrival form. Just fill up the portion before handing it to the Immigration officer.

Airport Tax
Included on your ticket price. Passengers on one single ticket transiting in Singapore within 24hrs need not pay the airport tax.

Free Internet
Plenty. Wifi is also available free of charge. You will need to register on the main page of your screen for access to the free Wifi provided by StarHub.

How strict are they with hand luggage here?

Reasonable.

Security – Laptops out? Shoes off? Tips? Any No-Liquid restrictions?

LAGS restriction applies. Laptops must be taken out and placed separately.

Can I smoke in this airport? Where?
There are smoking rooms in the lounges and smoking areas in the terminal (airside).

Transfering through Changi
Proceed to the respective transfer counters at the Terminal of the next departing airline and check in there. If a onward boarding pass is given, check the departing gate and proceed to the gate 1hr before flight departure.

Transfer A: Singapore Airlines (all flights including T2 flights) and Qatar Airways.
Transfer B: All T3 airlines (including T2 SIA flights)
Transfer C: All T1 airlines except Northwest and Continental.
Transfer D: All T1 airlines except United Airlines, Swiss International.
Transfer E: All T2 airlines (including T3 SIA flights)
Transfer F: Singapore Airlines (including T3 SIA flights) and Silkair

Last edited by Jubilee777; 28th April 2008 at 02:53 AM..
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Old 14th January 2007, 12:53 AM   #3
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Airlines in Budget Terminal

Tiger Airways
Cebu Pacific Airways

Departure and Arrival

All the departure and arrival information are the same as above.

Both airlines do not have early check in facilities.

Check In allowance for Tiger Airways is 15kg. Excess Baggage is charged at S$10 per kg.

Check In allowance for Cebu Pacific is 20kg. Excess Baggage is charged at S$10 per kg.

Other Notes
There is a 24 hours Free Shuttle Bus service linking Terminal 2 (Basement) and the Budget Terminal. It operates at 10 minutes interval from 0500hrs to 0100hrs. From 0101hrs to 04359hrs, the bus service will operate at 30 minutes interval.

There is only 1 restaurant outside (Hanis) at the public area. The shops and other eateries are located after Immigration.

The Gate number for the flight will be displayed on the Flight Information TV 60 mins before the Standard Time of Departure (STD). In the meantime, the gate will not be reflected at all and passsengers are advised to wait patiently in the Departure Lounge.

All passengers have to walk approx 20m in the open area before boarding the plane. Umbrellas will be provided by the ground handler during inclement weather. You have to return those brollys after use!

Passengers need to walk approx. 300m from the furthest gate to the arrival immigration. The whole arrival walkway has no air-conditioning.

Other Tips
There is a new Lost and Found counter located at the Departure Hall beside the GST/Customs counter. The counter also serves as a Left Baggage area for paxs to store their bags.

There is a little food kiosk just beside the taxi holding area directly opposite the Arrival Hall. One of the newest haunts for the airport staff here as the food is cheaper and taste better.


Last edited by Jubilee777; 5th January 2008 at 09:30 PM..
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Old 3rd February 2007, 07:42 PM   #4
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Default Changi CIP Terminal

Departure and Arrival

All the departure and arrival information are the same as above.

Jetquay, the operator of the CIP Terminal charges a yearly membership fee. It also accepts walk in passengers wanting to use the Terminal.

Arriving and Departing passengers will be processed in the terminal building located after Changi Airport Terminal 2.


Last edited by Jubilee777; 17th August 2008 at 01:48 AM..
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Old 4th February 2007, 12:38 AM   #5
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Thanks for sharing, J777.
Very nice pics, although I can't say that I am impressed with the terminal facilities.
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Old 14th May 2007, 06:57 PM   #6
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Nice and very detailed airport guide.

Quote:
Originally Posted by Jubilee777 View Post
Luggagge reclaim

Many of the SQTalkers have tried and failed to be at the baggage claim belt before their bags! All passengers should be able to retrieve their bags in 35mins after the plane stop at the gate.
Me and my friend managed to be at the belt before the bags came out during one of our flight in December 2005. And our bags came out first (with no priority tag, travelling on Y) The customs wasn't too busy on our arrival at 1730.
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Old 25th July 2007, 07:55 PM   #7
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I always know I'm back in Singapore when the bags are already on the belt when I arrive, and are neatly arranged one by one right way up
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Old 25th July 2007, 08:36 PM   #8
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Quote:
Originally Posted by Greatfox View Post
I always know I'm back in Singapore when the bags are already on the belt when I arrive, and are neatly arranged one by one right way up
Yeah, that's one thing I like about Changi, fast and efficient. This is unlike an airport that takes thirty or so minutes for your luggages to reach the conveyor belt.
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Old 26th July 2007, 12:39 PM   #9
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Quote:
Originally Posted by WSSS View Post
Yeah, that's one thing I like about Changi, fast and efficient. This is unlike an airport that takes thirty or so minutes for your luggages to reach the conveyor belt.
The reverse could be bad too. At the old Don Muang Airport (BKK) the immigration lines cleared at such a snail's pace that my bags were already up and standing beside the belt by the time I got to them.
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Old 8th August 2007, 11:13 PM   #10
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Just like to add that for departing passengers, security checks are carried out at the aircraft gate, and so the only time limitation you have is getting to the gate from the shops in time!
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Old 28th November 2007, 05:39 PM   #11
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Quote:
Originally Posted by WSSS View Post
Yeah, that's one thing I like about Changi, fast and efficient. This is unlike an airport that takes thirty or so minutes for your luggages to reach the conveyor belt.

Singapore airport is not as busy as Hong Kong for example. In fact the 2 terminals is under use. Now they have T3, so to check out so be fast. However, if you need to transfer, especially to other terminal. It may takes a long walk before you reach the "sky" train!
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Old 28th November 2007, 06:56 PM   #12
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Quote:
Originally Posted by cscs1956 View Post
In fact the 2 terminals is under use. Now they have T3, so to check out so be fast.
Changi passengers numbers have been growing. So what hppens if you do things right is you introduce something called forward planning. You build the new facility before the old one goes over it's original capacity. Otherwise you end up with an overcrowded airport running above it's original capacity, a la LHR.

Hopefully the concept is simple enough for you to grasp.
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Old 28th November 2007, 11:26 PM   #13
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Quote:
Originally Posted by MAN Flyer View Post
Changi passengers numbers have been growing. So what hppens if you do things right is you introduce something called forward planning. You build the new facility before the old one goes over it's original capacity. Otherwise you end up with an overcrowded airport running above it's original capacity, a la LHR.
Well put. There are occasions where demand can be overestimated and you end up with a "white elephant" (KUL comes to mind...), but that is not likely to be the case with SIN.
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Old 29th November 2007, 01:57 AM   #14
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Quote:
Originally Posted by cscs1956 View Post
Now they have T3, so to check out so be fast. However, if you need to transfer, especially to other terminal. It may takes a long walk before you reach the "sky" train!
Sorry, but I don't understand your point. If you need to transfer, you won't need to worry about reclaiming luggage. It should be done without much brouhaha: the T3 press releases claim that the automated luggage system will whisk luggage from T2 to T3 (or vice versa) within 3 minutes. Do you have reliable information that contradicts this?

If you do decide to reclaim between the flights, you would need to get your luggage out at T2, for example, and then check in at T3 with enough time to make your connection. You seem to think this will be a mess. I disagree. The best way to settle this would be a real-time experience.

Perhaps you would care to accompany me or another SQTalker on a T2 to T3 transfer (or vice versa) in 2008 so we can time the process and get a real data point, rather than rely on some data-free hypothesizing? I think that would be a grand experiment.
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Old 29th November 2007, 08:56 AM   #15
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Quote:
Originally Posted by jjpb3 View Post
Perhaps you would care to accompany me or another SQTalker on a T2 to T3 transfer (or vice versa) in 2008 so we can time the process and get a real data point, rather than rely on some data-free hypothesizing? I think that would be a grand experiment.
Should I be a dot in the experiment? My record of missing bags would make an outlier.
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