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Old 9th May 2018, 05:59 AM   #1
MAN Flyer
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Default Enhanced privileges for PPS Club members

Can't see this has been posted anywhere but got it in an email yesterday..

Quote:
Dear Mr MAN Flyer,

We know that having your loved ones travel well is important to you. That’s why we’re extending some of your PPS Club privileges to those who matter to you.

The benefits listed below are applicable from today.

For PPS Club members (including Solitaire PPS Club supplementary cardholders):

Complimentary advance seat selection privileges for your travel companions

Your companions in the same booking will now enjoy complimentary Forward Zone or Standard seats when you fly together in Economy Class on Singapore Airlines or SilkAir^.

^ Subject to availability of seats at the point of booking and/or seat selection. Available on singaporeair.com only.

For Solitaire PPS Club members:

Additional benefits for Solitaire PPS Club supplementary cardholders

Your designated Solitaire PPS Club supplementary cardholder will now get access to the following additional benefits:

Priority Redemption
Priority in redeeming Saver Awards, subject to availability.
Guaranteed Reservation*
Always have a seat in Economy Class on Singapore Airlines or SilkAir, if you contact us at least 24 hours before your flight.
PPS Connect
Request a callback from a dedicated PPS Club Coordinator, simply by sending a text message.
Priority Reservation Waitlist
Get priority for waitlisted seats on Singapore Airlines, SilkAir or a Star Alliance airline, as soon as a seat is available.

*Applies to the highest booking class only. Not applicable to award flights, or codeshare flights operated by other airlines. Specific seat selection is not available.

Thank you for your support and we hope to see you on board again soon.

Yours Sincerely,

Ryan Pua
Vice President Loyalty Marketing
Singapore Airlines Ltd
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Old 9th May 2018, 10:10 AM   #2
SQ025
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The advance seat reservation benefit for companions worked pretty well before SQ introduced Forward Zone and Preferred Seats. IMHO they now just fixed a "bug" which they didn't really thought thoroughly.
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Old 9th May 2018, 11:09 AM   #3
jonleong
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Originally Posted by SQ025 View Post
The advance seat reservation benefit for companions worked pretty well before SQ introduced Forward Zone and Preferred Seats. IMHO they now just fixed a "bug" which they didn't really thought thoroughly.
Agree. This stopped becoming a real benefit when SQ allowed anyone regardless of status to choose their seats upon purchase so long as they were willing to pay.
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Old 10th May 2018, 04:05 PM   #4
whughes3
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And of course this new "benefit" applies only to Y seating which if you are PPS you are very unlikely to be flying in!
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Old 10th May 2018, 04:31 PM   #5
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Quote:
Originally Posted by SQ025 View Post
The advance seat reservation benefit for companions worked pretty well before SQ introduced Forward Zone and Preferred Seats. IMHO they now just fixed a "bug" which they didn't really thought thoroughly.
Very much agreed! They didnít think through the corner cases this brought. I recently found quite a disappointing one. Booked Y SilkAir for 3 pax including myself. Was able to select forward zone for all pax. I had to be pulled out of the reservation as I had to fly on a different flight. Upon checking in on the way back check in staff asked for the other 2 pax to pay for the Ďspecialí seat.

All sorted after explaining but quite disappointing and frankly leaves a very cheap impression
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Old 3rd January 2019, 12:44 PM   #6
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Copy-pasting from an e-mail received today:

Quote:
As part of our ongoing review of the KrisFlyer programme, we will be introducing a series of enhancements to improve your redemption experience. Revisions will also be made to selected aspects of the Singapore Airlines and SilkAir Award and Upgrade charts.
Enhanced PPS Club Rewards for Solitaire PPS Club members
From today, you will receive one Advance Upgrade instead of two Standby Upgrades when you accumulate more than 60,000 PPS Value.
This means that you will be able to confirm a one-cabin class upgrade at the point of booking, giving you certainty for upgrades for your travels with us.
As there is no cap on the number of PPS Rewards you can receive in a membership year, the more you fly, the more you will earn. You will continue to receive PPS Rewards at corresponding milestones in the table below when you accumulate PPS Value beyond 100,000. For example, if you have earned 140,000 in PPS Value during your membership year, you will earn two additional Double KrisFlyer Miles Rewards and one additional 50,000 KrisFlyer Miles Redemption Discount on top of what you would have earned up to the 100,000 PPS Value milestone.
PPS Value earned during current membership year New PPS Reward
30,000 Double KrisFlyer Miles Rewards (2x)
40,000 50,000 KrisFlyer Miles Redemption Discount
60,000 One Advance Upgrade
75,000 One Advance Upgrade
100,000 One Advance Upgrade
> Find out more about PPS Rewards here.
More upgrade options
As part of our commitment to bring you more redemption options, upgrades from Economy Class to Business Class for flights with a Premium Economy Class cabin are available with immediate effect. The number of miles required for an Economy to Business Class Upgrade will be the same for aircraft with or without a Premium Economy cabin.
> Click here to view the latest Upgrade Chart
Greater convenience on redemption availability
From 31 January 2019, you will be able to view available redemption options across a seven-day window. Simply check the Flexible travel dates box during your redemption search to get an overview of the redemption availability and respective lowest redemption award levels, for flights three days before and after your selected date.
This will enable you to see relevant available redemption inventory at a glance and select alternative dates of travel more conveniently.
Certainty for waitlisted redemptions
To give you greater certainty for your waitlisted flight redemptions, you will be informed of the outcome of your waitlist 14 days before the flight.
At least two weeks prior to the flight, all successful waitlist redemptions will be confirmed, and unsuccessful ones cancelled.
This change is aimed at removing the uncertainty of being on a redemption waitlist, and to give more time to make alternative travel plans should your waitlist not be successful. It will come into effect in the second quarter of 2019.
Waitlists for redemption upgrades will continue to be available up to the point of departure.
Discounted redemptions for last minute travel
Due to popular demand, KrisFlyer Spontaneous Escapes will be made a permanent programme feature from February 2019. It offers significant discounts off regular redemption rates each month to selected destinations across the Singapore Airlines and SilkAir network, for travel the following month.
To commemorate the official launch of KrisFlyer Spontaneous Escapes, the February edition will offer never-before redemption deals to destinations in our network. Details will be made available on singaporeair.com/kfescapes on 15 February 2019.
Revisions to Singapore Airlines and SilkAir Award and Upgrade Charts
We have also reviewed our Award and Upgrade levels and will be making the following revisions:
Adjustments will be made to Award and Upgrade levels in First Class, Business Class and Premium Economy Class
Existing Economy Class Saver Award and Advantage Award levels, as well as Economy Class to Premium Economy Class upgrades, will remain unchanged
The revised Award and Upgrade charts apply to redemption and redemption upgrade bookings ticketed on or after 24 January 2019.

> Click here to view the revised charts for Singapore Airlines and SilkAir flights.
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Old 3rd January 2019, 09:26 PM   #7
9V-SKU
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Quote:
Originally Posted by StarG View Post
Copy-pasting from an e-mail received today:
Got the same one today too. Curious how many people spend 140k+ each year on SIA?
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Old 4th January 2019, 11:32 AM   #8
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Quote:
Originally Posted by 9V-SKU View Post
Got the same one today too. Curious how many people spend 140k+ each year on SIA?
Probably not many but quite a few.
I thought the mid tier benefits offers and milestones don’t realy make sense.

60k = upgrade
Spend 15k more = upgrade
Spend 25k (why?) more = another upgrade
Spend 30k more = merely 2 double miles vouchers
And so on.

It makes more sense in my opinion, to just give an additional upgrade every 15k after 60k threshold. Simple and reasonable.
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Old 12th January 2019, 05:15 PM   #9
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Quote:
Originally Posted by 9V-SKU View Post
Got the same one today too. Curious how many people spend 140k+ each year on SIA?
You'd be surprised. We were aware of one guy who recently earned circa 840,000-ish PPSV.

Quote:
Originally Posted by StarG View Post
Probably not many but quite a few.
I thought the mid tier benefits offers and milestones donít realy make sense.

60k = upgrade
Spend 15k more = upgrade
Spend 25k (why?) more = another upgrade
Spend 30k more = merely 2 double miles vouchers
And so on.

It makes more sense in my opinion, to just give an additional upgrade every 15k after 60k threshold. Simple and reasonable.
This is what happens when they can't make their mind up and decide what they want to do, hence why this went backwards and forwards for so long.

I'd happily swap the two stand-by upgrade I got a 60K PPSV for one confirmed one. As discussed I can't see me being able to use the stand-by ones, although I know someone on here who did, in Suites to LHR just before Christmas.
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