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#31 |
SQTalk Life Solitaire PPS LPP3
Join Date: 12-May-2011
Location: Singapore
Programs: Krisflyer/Star Gold, Qantas Gold/Oneworld Sapphire
Posts: 6,931
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![]() Just passed through Hong Kong today. The SQ lounge is still under renovation.
I went by and it was still boarded up with a letter up on the wall on SQ letterhead, stating the the lounge will re-open "in October", and listing the available alternate lounges (Plaza Premium Lounge, and for Star Gold members, the United Club and TG Lounge). I could hear construction noise from within the lounge so it appears there is still work in progress. |
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#32 |
SQTalk Life Solitaire PPS LPP3
Join Date: 12-May-2011
Location: Singapore
Programs: Krisflyer/Star Gold, Qantas Gold/Oneworld Sapphire
Posts: 6,931
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![]() According to this SQ press release from yesterday, the new SQ lounge in HKG will reopen on 31 October.
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#33 |
SQTalk Founder
Join Date: 31-Oct-2006
Location: All the wrong places...
Programs: SQ TPP, BA Gold, SPG Life Plat, Hyatt Dia, Hilton Dia
Posts: 6,656
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![]() I never thought I would ever see anyone use that smiley to describe that grim windowless box that is the SKL at HKG. I am sure they will have given it the usual / current 'upgrade', which will undoubtedly make it a better place, but it will still be in the same location, which is dreadful.
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#34 |
SQTalk PPS Club
Join Date: 20-Jun-2010
Posts: 353
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![]() Anyone knows if they will have toilets inside like the old lounge instead of the current one with no toilets ?
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#35 | |
SQTalk Life Solitaire PPS LPP3
Join Date: 12-May-2011
Location: Singapore
Programs: Krisflyer/Star Gold, Qantas Gold/Oneworld Sapphire
Posts: 6,931
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![]() Quote:
I much prefer airport lounges with a view too. I normally just treat the SQ HK lounge as a pitstop. I am in there for the least possible time, just for food and drinks, before I head outside again. Whereas if I were flying Oneworld through HKG, I would plan for long transit stops just to spend an extended period of time in any of the excellent CX lounges... |
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#36 |
SQTalk PPS Club
Join Date: 23-Jun-2009
Location: SIN/PIT
Posts: 257
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![]() Some photos of the revamped facility here
http://www.businesstraveller.asia/as...rlines-silverk and here http://www.ausbt.com.au/singapore-ai...g-kong-airport |
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#37 |
SQTalk Solitaire PPS
Join Date: 02-Apr-2008
Programs: SQ PPS, BA Gold, LH HON
Posts: 1,330
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![]() Just newly opened and was curious to see how HKG would compare to SYD. Result: No comparison, Sydney wins hands down.
The lounge is pretty small and doesn't display the elegance of the Sydney one. Yes, you will find elements of the new concept but it's more like how do I get ten different things in a room that has only space for five? Staff here is incredibly uninspired and unmotivated - no pride in offering a new lounge, zero customer service attitude, no smile on record. To make matters worse, no supervisor around and absolutely no interest in how people like the lounge or service. Disappointing. |
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#38 |
SQTalk PPS Club
Join Date: 25-Feb-2009
Location: SIN for now
Programs: KF, EK, QF, DJ
Posts: 499
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#39 | ||
SQTalk Founder
Join Date: 31-Oct-2006
Location: All the wrong places...
Programs: SQ TPP, BA Gold, SPG Life Plat, Hyatt Dia, Hilton Dia
Posts: 6,656
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Quote:
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#40 |
SQTalk Elite Gold
Join Date: 29-Jan-2013
Location: London
Programs: ex-PPS, ex-SQ Gold, ex-Silver, now Blue !
Posts: 242
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![]() Anyway, that was a lost case from the beginning... spending millions would not change the worst feature of that lounge... absence of natural light...
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#41 |
SQTalk Solitaire PPS
Join Date: 02-Apr-2008
Programs: SQ PPS, BA Gold, LH HON
Posts: 1,330
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![]() I was already three times in the Sydney lounge and staff in the F lounge was always great: enthusiastic, anticipating and 100% attentive.
I can do without natural light. I am not a fan of the limited space. But bad service is something that SQ need to fix: it's their signature trademark |
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#42 | |
SQTalk PPS Club
Join Date: 24-Jun-2008
Posts: 664
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![]() Quote:
Still looking forward to check out the lounge when I'm there in a few weeks |
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#43 |
SQTalk PPS Club
Join Date: 20-Jun-2010
Posts: 353
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#44 |
SQTalk Life Solitaire PPS
Join Date: 17-Jan-2007
Programs: I/we live on many planes. But on the last flight that mattered, my seat number was 2A.
Posts: 2,942
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![]() Considering all the hullabaloo about their new architects/IDA and look, I can't be more underwhelmed... Good to have the loos back, but seriously the entrance lacks any sense of "entrance". Just a sad desk leading to a dark corridor...
By contrast, CX's new HND lounge sets a standard for regional lounges. Nice design, view, food-to-order for all, managed by Okura, in a joint F/J lounge. Come to think of it, I'd be pleased to have it as a home city lounge... |
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#45 | |
SQTalk PPS Club
Join Date: 13-May-2012
Location: AKL/HKG
Programs: KF Gold, MPC Gold, FB Silver, NZ, A3*G, OW, SPG Plat
Posts: 501
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![]() Quote:
Thanks for the info about the new HND lounge. Will check it out the next time I'm there. |
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