SQTalk  

Go Back   SQTalk > Singapore Airlines > KrisFlyer & PPS Club

Reply
 
Thread Tools Display Modes
Old 9th May 2018, 04:59 AM   #1
MAN Flyer
SQTalk Founder
 
Join Date: 31-Oct-2006
Location: All the wrong places...
Programs: SQ TPP, BA Gold, SPG Life Plat, Hyatt Dia, Hilton Dia
Posts: 6,476
Default Enhanced privileges for PPS Club members

Can't see this has been posted anywhere but got it in an email yesterday..

Quote:
Dear Mr MAN Flyer,

We know that having your loved ones travel well is important to you. That’s why we’re extending some of your PPS Club privileges to those who matter to you.

The benefits listed below are applicable from today.

For PPS Club members (including Solitaire PPS Club supplementary cardholders):

Complimentary advance seat selection privileges for your travel companions

Your companions in the same booking will now enjoy complimentary Forward Zone or Standard seats when you fly together in Economy Class on Singapore Airlines or SilkAir^.

^ Subject to availability of seats at the point of booking and/or seat selection. Available on singaporeair.com only.

For Solitaire PPS Club members:

Additional benefits for Solitaire PPS Club supplementary cardholders

Your designated Solitaire PPS Club supplementary cardholder will now get access to the following additional benefits:

Priority Redemption
Priority in redeeming Saver Awards, subject to availability.
Guaranteed Reservation*
Always have a seat in Economy Class on Singapore Airlines or SilkAir, if you contact us at least 24 hours before your flight.
PPS Connect
Request a callback from a dedicated PPS Club Coordinator, simply by sending a text message.
Priority Reservation Waitlist
Get priority for waitlisted seats on Singapore Airlines, SilkAir or a Star Alliance airline, as soon as a seat is available.

*Applies to the highest booking class only. Not applicable to award flights, or codeshare flights operated by other airlines. Specific seat selection is not available.

Thank you for your support and we hope to see you on board again soon.

Yours Sincerely,

Ryan Pua
Vice President Loyalty Marketing
Singapore Airlines Ltd
__________________
Incheon : Connected to the world, cut-off from Korea
MAN Flyer is offline   Reply With Quote
Old 9th May 2018, 09:10 AM   #2
SQ025
SQTalk Elite Gold
 
SQ025's Avatar
 
Join Date: 01-Aug-2012
Posts: 195
Default

The advance seat reservation benefit for companions worked pretty well before SQ introduced Forward Zone and Preferred Seats. IMHO they now just fixed a "bug" which they didn't really thought thoroughly.
SQ025 is offline   Reply With Quote
Old 9th May 2018, 10:09 AM   #3
jonleong
SQTalk Elite Gold
 
Join Date: 23-Jan-2012
Programs: QPPS
Posts: 216
Default

Quote:
Originally Posted by SQ025 View Post
The advance seat reservation benefit for companions worked pretty well before SQ introduced Forward Zone and Preferred Seats. IMHO they now just fixed a "bug" which they didn't really thought thoroughly.
Agree. This stopped becoming a real benefit when SQ allowed anyone regardless of status to choose their seats upon purchase so long as they were willing to pay.
jonleong is offline   Reply With Quote
Old 10th May 2018, 03:05 PM   #4
whughes3
SQTalker
 
Join Date: 09-Feb-2018
Location: Melbourne Australia
Programs: SQ PPS, QF Plat(Life Gold)
Posts: 3
Default

And of course this new "benefit" applies only to Y seating which if you are PPS you are very unlikely to be flying in!
whughes3 is offline   Reply With Quote
Old 10th May 2018, 03:31 PM   #5
Spaniard
SQTalk Elite Gold
 
Join Date: 02-Oct-2014
Location: Singapore
Programs: SQ PPS, QR Platinum, SPG Platinum
Posts: 103
Default

Quote:
Originally Posted by SQ025 View Post
The advance seat reservation benefit for companions worked pretty well before SQ introduced Forward Zone and Preferred Seats. IMHO they now just fixed a "bug" which they didn't really thought thoroughly.
Very much agreed! They didn’t think through the corner cases this brought. I recently found quite a disappointing one. Booked Y SilkAir for 3 pax including myself. Was able to select forward zone for all pax. I had to be pulled out of the reservation as I had to fly on a different flight. Upon checking in on the way back check in staff asked for the other 2 pax to pay for the ‘special’ seat.

All sorted after explaining but quite disappointing and frankly leaves a very cheap impression
Spaniard is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT +8. The time now is 09:16 PM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2018, vBulletin Solutions, Inc.
Techadmin: Luke | Hosting: www.lomag.net