Dear all,
Usually if Krisflyer award tickets on partner airlines on Star Alliance airlines are issued and you wish to change the flight, date, route or carrier, you will need to pay US$20 or 2,000 miles & top up the additional change in taxes.
However, if one of your flights in your itinerary was rescheduled to a later time or changed/downgrade aircraft to aircraft with old seats, you can request to change the flight affected for FREE!!
I was very pleased with KrisFlyer today and they gave me a new year present:
My award ticket for 5 Star Alliance flights (United, ANA and THAI) from SIN-HKG-NRT-PVG-BKK-SIN was issued in Jan 2010 and the flights I selected on THAI are the flights with new seats, mainly the PVG-BKK (A340-600) & BKK-SIN (new A330, lie-flat shell & 15" AVOD PTV in Royal Silk Class).
However, on 2nd Feb 2010, THAI rescheduled the 5th flight, TG401, BKK-SIN from 1925/2240 to 1940/2255 (15 mins later) and the aircraft was downgraded to the A330-300, with conventional recliner Royal Silk Class seats, 6" PTV that has only a few movies to choose from on this 2hr 15mins flight. I was shocked and disappointed.
Today, CNY eve, I called up KrisFlyer and told the lady my problem. I told her I would like to change TG401 to TG409 at 1625/1940, which is using the new B777-200ER aircraft, with lie-flat shell & 15" AVOD PTV in Royal Silk Class. She consulted her supervisor and told me that they allowed me to changed the BKK-SIN sector to TG409 and waived off the US$20 admin fee and topping up of taxes (S$44)!! I was so thrilled!!
THAI's new Royal Silk Class seats:
http://www.thaiairways.com/thai-serv...s-services.htm
Usually if Krisflyer award tickets on partner airlines on Star Alliance airlines are issued and you wish to change the flight, date, route or carrier, you will need to pay US$20 or 2,000 miles & top up the additional change in taxes.
However, if one of your flights in your itinerary was rescheduled to a later time or changed/downgrade aircraft to aircraft with old seats, you can request to change the flight affected for FREE!!
I was very pleased with KrisFlyer today and they gave me a new year present:
My award ticket for 5 Star Alliance flights (United, ANA and THAI) from SIN-HKG-NRT-PVG-BKK-SIN was issued in Jan 2010 and the flights I selected on THAI are the flights with new seats, mainly the PVG-BKK (A340-600) & BKK-SIN (new A330, lie-flat shell & 15" AVOD PTV in Royal Silk Class).
However, on 2nd Feb 2010, THAI rescheduled the 5th flight, TG401, BKK-SIN from 1925/2240 to 1940/2255 (15 mins later) and the aircraft was downgraded to the A330-300, with conventional recliner Royal Silk Class seats, 6" PTV that has only a few movies to choose from on this 2hr 15mins flight. I was shocked and disappointed.
Today, CNY eve, I called up KrisFlyer and told the lady my problem. I told her I would like to change TG401 to TG409 at 1625/1940, which is using the new B777-200ER aircraft, with lie-flat shell & 15" AVOD PTV in Royal Silk Class. She consulted her supervisor and told me that they allowed me to changed the BKK-SIN sector to TG409 and waived off the US$20 admin fee and topping up of taxes (S$44)!! I was so thrilled!!
THAI's new Royal Silk Class seats:
http://www.thaiairways.com/thai-serv...s-services.htm
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