Originally posted by sqdazz
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No more shower facilities at SIN SQ lounge for EG and *G travelling in Y?
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Originally posted by MAN Flyer View PostIt's SQ he is complaining about.
Why should people who hold the highest status in the alliance (generally obtained by spending a bit with them) be expected to pay for a shower at the main hub of one of it's senior members ?. Not to mention it's very own KF Gold's as well.
It wouldn't be so bad if this was just a regional airline with short flights, but this is Changi, where many people arrive having flown for hours, before they reboard another aircraft and fly again for hours. It's farcical.
Changi would obviously prefer it if SQ provides that perk but it's not Changi's call, I think.
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Originally posted by lingua101 View Postlike flying.monkey said SQ does not give a sh*t on the eco-no-money pax . Water coz money especially in Singapore it is expensive!My SQ and flying Videos: Youtube My Travel Blog: AussieFlyer.net
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Originally posted by sqdazz View PostThis is a ridiculous statement, SQ SHOULD give a sh*t about economy pax. SQ Loads into Australia for example are not that good currently, I don't see how continually removing benefits whilst others HAVE them is going to help the business.
anyway the fact that they seperated the *G lounge and the Silver Kris Lounge has showned that they are not the same. I think they are the only airlines does that rightvisit my blog
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Hi,
I thought you guys would appreciate this bit of info:
I flew through Changi earlier this month and noticed the lack of showers and even toilets at the new KF gold lounge at T2. When I asked the receptionist about this, she seemed to have a standard answer on her lips, claiming that they are fulfilling their Star Alliance contract requirements. What a lame excuse...
I must say, it's the only major hub I've been to where the Star Alliance Gold lounge does not have shower facilities. Even if SA contracts don't state this, if everyone else does it, it should really be the 'standard' of service. Especially from an Airline claiming to be the best...
After complaining via email, I got the following reply:
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Thank you for your feedback on 22 August 2011.
We are sorry to learn of your disappointment with the facilities provided
in our KrisFlyer Gold lounges in Changi Airport. In particular, we have noted
your feedback on the need to provide shower and toilet facilities in the lounge.
Due to limited space in the lounge, we regret that we are unable to include
any shower room or toilets. However, please allow me to share that these
facilities can be found near the lounge for our passengers’ use.
That being said, I would like to assure you that our lounge management will
continue to monitor our passengers’ feedback and review on the facilities provided so as to better meet the needs o our passenger.
--
Does anyone know more about the 'facilities for our passengers found near the lounge'??
cheers
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Could they be any more vague and unspecific on the 'facilities' thet are trying to refer to with that rubbish response? Just put it in writing and say that KF *G and other *G traveling in Y can go to the pay showers in Changi if they feel the need to freshen up. Chickens ...
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Originally posted by Kyo View PostThe most ironic thing, is that Silkair's logo is still displayed in front of the SATS T2 lounge entrance - does it mean they continue having access to SATS T2, and thus their showers?
I.e. MI KF*G Y pax still get their Sats showers?
Or only MI J pax in T2 SATS and SKL T3?
Ridiculous doesn't even begin to describe this silly situation.
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Welcome to SQTalk, Gizmo.
Originally posted by Gizmo View PostWhen I asked the receptionist about this, she seemed to have a standard answer on her lips, claiming that they are fulfilling their Star Alliance contract requirements. What a lame excuse...
We are sorry to learn of your disappointment with the facilities provided in our KrisFlyer Gold lounges in Changi Airport. In particular, we have noted your feedback on the need to provide shower and toilet facilities in the lounge.
Due to limited space in the lounge, we regret that we are unable to include any shower room or toilets. However, please allow me to share that these facilities can be found near the lounge for our passengers’ use
That being said, I would like to assure you that our lounge management will continue to monitor our passengers’ feedback and review on the facilities provided so as to better meet the needs of our passenger.
This nonsense is included in most PR guff these days, and is just blatant lies....
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Thanks for tne pictures of the new lounge on your blog.
I do not understand that SIA cointunes to cost cut. I am now hopeful that QANTAS starts in a big way in SIN and gives SIA some competition. SIA has for too long leveraged its brand.
Every country is far away from Australia that feels like the last bus stop at the end the world. Not having shower facilities makes it uncomfortable using SIA as a hub travelling from Australia to other destinatins in Aisa and Europe.
Guess SIA is happy to have smelly uncomfortable PAX on their planes.
Gunners
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Originally posted by Gunners View PostThanks for tne pictures of the new lounge on your blog.
I do not understand that SIA cointunes to cost cut. I am now hopeful that QANTAS starts in a big way in SIN and gives SIA some competition. SIA has for too long leveraged its brand.
Every country is far away from Australia that feels like the last bus stop at the end the world. Not having shower facilities makes it uncomfortable using SIA as a hub travelling from Australia to other destinatins in Aisa and Europe.
Guess SIA is happy to have smelly uncomfortable PAX on their planes.
Gunners
That's always the problem. We complain complain, but yet at the end we still fly SIA no matter what....visit my blog
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Originally posted by lingua101 View PostWell I can bet my $1, although many are complaining about the lack of shower in the lounge, I doubt many will stop flying SIA.
That's always the problem. We complain complain, but yet at the end we still fly SIA no matter what....My SQ and flying Videos: Youtube My Travel Blog: AussieFlyer.net
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So I was in the T2 KF Gold lounge a few days back when flying to CGK on the last SQ flight. Okay the lounge itself looks fine and the food offering was pretty alright (fish dish, some mee, veggies, a chicken dish, etc.). Overall not bad.
However, I have noticed as of late that there are almost never any magazines like Time. Newsweek or Forbes, Fortune available. Yes a Fri evening may not be the best time but I have been other days and times (e.g. morning in T2 SKL) and experienced the same. What is wrong there? Not expecting huge selection but in the past days even in the SATS Premier lounges it was easy to snatch one of those weekly magazines. Cost cutting?
BTW, I went to the Men's (public) toilet behind the lounge and saw that mini shower cubicle with an ancient looking hand shower. MAybe those are the facilities SQ is referring to? Not very inviting though relatively clean.
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Originally posted by demue View PostBTW, I went to the Men's (public) toilet behind the lounge and saw that mini shower cubicle with an ancient looking hand shower. MAybe those are the facilities SQ is referring to? Not very inviting though relatively clean.
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