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  • Miles redemption error

    Hi All,

    This is a strange one.

    I want to book as follows:

    SYD-SIN-KUL-SIN-SYD

    Basically I waitlisted syd-sin one way on a separate date(which cleared straight away), I tried to waitlist syd-sin-kul with a stopover in sin but I couldn't wait list it for some reason so I only did syd-sin.

    So I called up krisflyer to book. This is all on J savers.

    so the rep booked for me SIN-KUL-SIN-SYD, but I told them I want to link the waitlist that just cleared. She said she will see if she can link it and she did in the end. But they did not take miles out for that sector only the other 3 sectors.

    It has all been ticketed and confirmed and I have made payment for the taxes.

    Do I keep quiet ? what should I do? On one hand I may want to call up and tell them but I'm afraid may stuff the booking up etc. more confusion.

    Thanks,
    K.

  • #2
    Check your eticket. Remember, eticket, not itinerary. The eticket is the important one.

    If everything is showing as SYd-sin-kul-sin-syd in the eticket then you are good to go.

    Just keep quiet

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    • #3
      Originally posted by SQueeze View Post
      Check your eticket. Remember, eticket, not itinerary. The eticket is the important one.

      If everything is showing as SYd-sin-kul-sin-syd in the eticket then you are good to go.

      Just keep quiet
      Thanks. Yes checking now....

      Yep have 3 separate e tickets via email for 3 pax.

      And inside each e ticket says: syd-sin-kul-sin-syd

      Keep quiet I guess? lol

      All 4 sectors says confirmed.

      I wonder how their computer let them proceed with no miles deducted for one sector.

      Maybe it happened when the agent tried to join my cleared waitlist to the whole booking.

      I wonder if this error has happened to anyone before?
      Last edited by k3nnis; 14 April 2018, 01:49 PM.

      Comment


      • #4
        Originally posted by k3nnis View Post
        Thanks. Yes checking now....

        Yep have 3 separate e tickets via email for 3 pax.

        And inside each e ticket says: syd-sin-kul-sin-syd

        Keep quiet I guess? lol

        All 4 sectors says confirmed.

        I wonder how their computer let them proceed with no miles deducted for one sector.

        Maybe it happened when the agent tried to join my cleared waitlist to the whole booking.

        I wonder if this error has happened to anyone before?
        No. This is like winning a lottery. So keep to yourself.

        Comment


        • #5
          Originally posted by SQueeze View Post
          No. This is like winning a lottery. So keep to yourself.
          Ok thanks

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