Another complain: SQ reroute SQ2 2 days back, skipping HK. So many paxes from Hk were unable to travel.
One pair of paxes book PE ticket from HK to SFO for 12/8 and since the flight skip HK, they were asking SQ to rebook them. But SQ is saying that the earliest date whereby PE seats is available on SQ2 is 20/aug. if they need to fly earlier, they need to pay fare difference to fly in business class instead. (Actually, it seem like all SQ flight to SFO this week , SQ34/32/2 are almost full in all classes). Think SQ should be able to do better in this case? Maybe arrange via other carriers such as EVA? Or simply ask them to pay a small premium to fly in business (instead of the full fare difference) Imagine you are going for meeting or holiday and SQ is telling you that the next flight is 8 days away?
One pair of paxes book PE ticket from HK to SFO for 12/8 and since the flight skip HK, they were asking SQ to rebook them. But SQ is saying that the earliest date whereby PE seats is available on SQ2 is 20/aug. if they need to fly earlier, they need to pay fare difference to fly in business class instead. (Actually, it seem like all SQ flight to SFO this week , SQ34/32/2 are almost full in all classes). Think SQ should be able to do better in this case? Maybe arrange via other carriers such as EVA? Or simply ask them to pay a small premium to fly in business (instead of the full fare difference) Imagine you are going for meeting or holiday and SQ is telling you that the next flight is 8 days away?
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