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Old 10th September 2018, 10:00 PM   #48
sbs2716g
SQTalk Elite Gold
 
Join Date: 08-Nov-2016
Posts: 221
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Looking at their facebook comment n so many issue pop up. Some are really due to unreasonable customer (such as asking for free hotel due to the recent Mumbai bomb scare for SQ423)
But most of them are really related to customer service n wrong/updated info. Their mobile app still reflect those Osaka flight as confirmed instead of cancelled. Pax can’t generate flight disruption statement letter etc. n different info give by customer service in SG n Japan.
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