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Old 11th September 2018, 11:07 AM   #162
WBT
SQTalk Elite Silver
 
Join Date: 30-Jan-2007
Posts: 61
Default Book The Cook problems with SQ 26/25

Recently on SQ 26/25, the Book the Cook meal selection on the website has been problematic. While I can select all four meals each way, only the selection for the first meal is retained by the system (i.e. supper ex-SIN, dinner ex-JFK). The other selections default back to "Inflight Menu," despite repeated attempts on the website and in the app.

This started happening a few months ago with my previous trip, when the website would give an explicit error, and is still happening and is now failing silently, which is even worse. Generally this has worked without too many problems, although I have had to resort to calling SQ a few times after flying SQ 26, after which BTC became greyed out for the inbound SQ 25. This behavior was not consistent though.
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