Note the sample size (n=1) so please discount appropriately . I had the chance to experience the new CX business and economy class this past weekend, and I wanted to share my impressions (and pictures) from this one trip with fellow SQTalkers.
Summary:
Now the TR, with the promised pics ...
Summary:
- The seats weren't as bad as I had expected; in fact, I thought they clearly improved upon the previous seats
- Service -- even from the LHR-based crew (which I had read tended not to be up to usual CX standards) -- was excellent
- CX needs to get a handle on its LHR ground ops
Now the TR, with the promised pics ...
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