Anyone heard of the smooth handling note that occasionally gets attached to bookings? Seems as the lounge/ ground staff are already aware of who has 'smooth handling' for the day and enhance the experience a bit, accordingly (e.g. Permitting extra guests into the lounge).
Any idea why SQ does this? Nonetheless it's amazing of them to do so, and shows they're doing a great job taking care of pax. Well done SQ!
Any idea why SQ does this? Nonetheless it's amazing of them to do so, and shows they're doing a great job taking care of pax. Well done SQ!
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