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Sao Paulo not yet available for redemption

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  • Sao Paulo not yet available for redemption

    Was looking to book a couple F tickets to Sao Paulo in Aprill but to date not showing redemption, guess it's too early considering paid tickets are subject to flight approval from Brazil. Interestingly SQ are of course happy to take money for the paid tickets. Asked SQ when the flights will be open to redemption, response below.

    Dear Mr AsiaCommuter

    Thank you for your email dated 25 January 2011 to KrisFlyer Membership Services regarding redemption booking.
    Kindly allow us to clarify that as of to-date, we do not have redemption booking from Singapore to Sao Paolo via Barcelona. We would appreciate if you could log in to www.singaporeair.com in the near future to check on redemption eligibility for the preferred flight itinerary.
    We seek your kind understanding in this regard.
    Should you require further assistance, please do not hesitate to contact us directly.
    Mr AsiaCommuter, thank you for taking the time to write to us and we look forward to be of service to you again.

    Yours sincerely
    Nur Azrina
    Customer Service Executive
    KrisFlyer Membership Services

    Hotline:
    6789 8188 (Singapore)
    213 404 0301 (USA/Canada)
    02 9350 0203 (Australia)
    0800 750 760 (New Zealand)
    (44) 207 531 2041 Europe (including UK)
    (65) 6789 8111 (Other countries)

    Facsimile: (65) 6789 8777
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