Hi all,
First post here and I'm sorry it is to complain.
Anyway, as the title suggest, is Jetstar switching to non-reclining seats?
It's been 3 years since I've last traveled with Jetstar and as I recalled, their seats do recline back then.
Recently returned from Hong Kong on 18th July. The flight was supposed to be 2030hrs on 17th July, but it was delayed till 0300hrs the next day due to "operational requirements". Imagine my shock when I found out I couldn't recline my seat to get some sleep at 3am in the morning.
When the cabin crew came down the aisle to ask if they can help with anything, it was kinda funny that a lot of passengers asked, "Can you help recline my seat?"
Also, the flight that I was on was booked using my friend's name, i.e. the itinerary is under my friend's name. So am I entitled to the SGD100 Jetstar voucher? I tried to claim it from Jetstar's website -> www.jetstar.com/au/en/customer-voucher, but was told that my booking wasn't in their system!
First post here and I'm sorry it is to complain.
Anyway, as the title suggest, is Jetstar switching to non-reclining seats?
It's been 3 years since I've last traveled with Jetstar and as I recalled, their seats do recline back then.
Recently returned from Hong Kong on 18th July. The flight was supposed to be 2030hrs on 17th July, but it was delayed till 0300hrs the next day due to "operational requirements". Imagine my shock when I found out I couldn't recline my seat to get some sleep at 3am in the morning.
When the cabin crew came down the aisle to ask if they can help with anything, it was kinda funny that a lot of passengers asked, "Can you help recline my seat?"
Also, the flight that I was on was booked using my friend's name, i.e. the itinerary is under my friend's name. So am I entitled to the SGD100 Jetstar voucher? I tried to claim it from Jetstar's website -> www.jetstar.com/au/en/customer-voucher, but was told that my booking wasn't in their system!
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