YVR/NRT/YVR SEP2010 quite a disappointing experience on JL Biz Class

[agmhkg]

Flew on JL Biz class in SEP after a 6 years absent on their very old J products, this time Shell Flat Seat /the Magic II IFE with totally about 17 movies/videos to choose, and the ob-board catering is actually a shame to call it Biz class...Frankly if they have called it a Premium Economy, I think I would not be that disappointed.

JL017/22SEP
YVR/NRT


The Sakura Lounge at YVR Airport


My first meal of the day, the JAL brand instant udon


The B744 getting ready to bring me to NRT


Upper Deck


Window Seat which means not east to go to washroom..


pillow and blanket


inflight amenities, sorry no personal amenity kit


Slippers and oh...Headphones from EY?


My first drink (yes there's no Welcome drink on ground)


My meal Japanese choice


Dessert 2 types (but I did have them on my flight from YVR/HKG on CX EY class)


The most dull looking Biz class Washroom I have ever been

[agmhkg]

A few more hours to go


In-flight snack, either the JAL cup noodles or these prepacked items, sorry no sandwiches on this sector.


2nd Meal, Western entree is the only choice which comes with fruits for the whole flight


Salt and pepper


On the return Sector the inflight product is more or less the same, however the Sakura Lounge at the Narita T2 main building at least can provide a decent place to dine and relax.

Sakura Lounge, NRT T2 main building


Sitting area on the lower level


self service drinks


Upper level dining area




with my bad experience with the on-board catering, I stuff myself as much as I can...

[agmhkg]

JL018/28SEP
NRT/YVR

Frankly the quality of the catering ex TYO is much better, though the cut back is still obvious

The Japanese set on the 1st meal, not mine but the lady sitting next to me...




MY choice, beef steak, the only down side.....cold bread/bun


quite a nice dessert, the sesame sauce is memorable...


extra amenity offered by the crew....


It's fuuny to find out that on this shorter flight time sector they have sandwiches...in addition to the cup noodles and packed snacks.


wake up drink....tetra pack OJ.....ok at least it's from Japan...*o*


Finally the breakfast, and again , the only time you can have fruits....


Over all the experience is a bit disappointed specially on the catering, hard ware.... crew service is good as they did try their best with the limited resources, having said that, you can still feel that they spend more attention to the Japanese pax

[Guy Betsy]

You should have taken CX !!!

But I guess there's not much choices left for OneWorld partners to get you to NRT from YVR.

Does your ID ticket work for KE or BR as well? Don't tell me you bought full fare C class on JL !

[agmhkg]

hahaha at least I'm a MPO Silver myself

[jjpb3]

Nice pics, agmhkg. Thanks for the TR.

[hsf]

Thanks for sharing! Doesn't look that bad to me though....

[9V-SIA]

Nice addition to TR collection. Thanks for sharing

[soarbeyond]

Thank You for the great report .
I didn't know JL was that bad :X
I've always chosen them over NH cause i felt that the crew always gave more "warmth" as compared to their "siblings" over at NH .

[Kyo]

JL more warm than NH? Surely not! Have always felt it was always the opposite!

Thanks for the TR!

[crazyflyer]

im envious of you guys flying on J..

[milehighj]

In my most recent experience of JL and NH J back-to-back, I didn't either carrier's service or warmth to be worth writing home about. Quite robotic IMO.

[agmhkg]

jjpb3,9V-SIA - Tks :-)

hsf actually it's ok if it was a Premium EY or something however traveling on a Long-haul J class, at least for me, I'll expect more from this...

soarbeyond - tks, I was a bit surprised too....

Kyo, milehighj - I guess I prefer them rather than those who don't even bother to smile..

crazyflyer - I fly on EY more....hehehehe

[crazyflyer]

me? i will never have a chance of flying on a business class or on first class.

[soarbeyond]

JL more warm than NH? Surely not! Have always felt it was always the opposite!

I've been flying JL all the way and decided to switch over to NH last year
I really felt a big difference

In my most recent experience of JL and NH J back-to-back, I didn't either carrier's service or warmth to be worth writing home about. Quite robotic IMO.

I didn't feel the warmth from NH cause the stewardess blasted at me onboard the plane at NRT ( I didn't know there was a no picture rule )
But excluding that , the other flight i took with them , they did seem robotic and lacked warmth when compared to JL ( This was right after a flight i did with JL )