I'm a travel journalist for The Straits Times and I am writing a story about bid to upgrade programs.
Has anyone used this service? I'd like to speak with you about it for my article:
When did you use it? How much did you pay? Did you think it was effective/worth it?
And also, for Business Class passengers who have paid the full fare:
How do you feel about the bid to upgrade service? Do you think it's fair?
I would love to get your feedback. You can email me with your thoughts and contact details and I will follow up from there.
Your help is much appreciated!
Lydia Vasko
vlydia@sph.com.sg