Few months back, I flew to PVG with a few hundred miles short of *G. Upon my completion of the flight to PVG, I would have turned *G. So the next PVG-LHR flight would have earned me 25% bonus miles since I effectively *G.
Of course due to the system, this was not reflected in my account. So I chased up SQ TWICE reagarding the extra miles. A few weeks have gone by, no updates on my account. On both occasions, they say my case will be forwarded to the right department. Nothing happened since! I *** know if I wanna be calling again for the 3rd time and explaining the situation for the 3rd time! I'm getting too tired of this.
Do you think writing works?
Of course due to the system, this was not reflected in my account. So I chased up SQ TWICE reagarding the extra miles. A few weeks have gone by, no updates on my account. On both occasions, they say my case will be forwarded to the right department. Nothing happened since! I *** know if I wanna be calling again for the 3rd time and explaining the situation for the 3rd time! I'm getting too tired of this.
Do you think writing works?
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