Tweet
I have to say I have been very impressed with SQ's ability, and willingness, to accept late BTC requests.
A couple of months ago I was in the Paragon PPS lounge late one afternoon sorting out a booking and realised I hadn't BTC'd a flight the following morning. I asked about ordering and she said it's within the 24 hour limit and even though the system told her so, she put a request in. I was pleasantly surprised to have the LSS come over shortly after boarding to confirm my Gyo-don.
Last week I managed to go one better than this. I was in the new ION lounge at around 2pm and was travelling on that evenings SQ235 to BNE leaving at 21:10. Again I realised I hadn't BTC'd (I know I know, but I had only just confirmed which flight I was on a few days earlier..) so asked could she do it for me. She again said 'computer says no' but would put a request in.
Lo and behold my Gyu-don was on my SQ235 just seven hours later. Very impressive.
A couple of months ago I was in the Paragon PPS lounge late one afternoon sorting out a booking and realised I hadn't BTC'd a flight the following morning. I asked about ordering and she said it's within the 24 hour limit and even though the system told her so, she put a request in. I was pleasantly surprised to have the LSS come over shortly after boarding to confirm my Gyo-don.
Last week I managed to go one better than this. I was in the new ION lounge at around 2pm and was travelling on that evenings SQ235 to BNE leaving at 21:10. Again I realised I hadn't BTC'd (I know I know, but I had only just confirmed which flight I was on a few days earlier..) so asked could she do it for me. She again said 'computer says no' but would put a request in.
Lo and behold my Gyu-don was on my SQ235 just seven hours later. Very impressive.
Comment