This is my first post so a bit new to all this.
I recently booked a flight back to NZL from the UAE and have always flown SQ for the past 7 years on this route. The last 3 years I have done this trip 2/3 times a year on Business or First Class therefore have been PPS for the last 3 years as well. I was surprised to find out that SQ do not provide a transit hotel in SIN anymore and advised me that if I wanted a transit hotel then this would be at my expense? (my transit time is over 13 hours) Do they expect me as a ticketed first class pasanger / PPS to pay for a hotel. I have never had to in the past. Has anyone else heard of this before. I was told that this is now a new SQ policy. They dont seem to be looking after thier passangers as they once used to ???
I recently booked a flight back to NZL from the UAE and have always flown SQ for the past 7 years on this route. The last 3 years I have done this trip 2/3 times a year on Business or First Class therefore have been PPS for the last 3 years as well. I was surprised to find out that SQ do not provide a transit hotel in SIN anymore and advised me that if I wanted a transit hotel then this would be at my expense? (my transit time is over 13 hours) Do they expect me as a ticketed first class pasanger / PPS to pay for a hotel. I have never had to in the past. Has anyone else heard of this before. I was told that this is now a new SQ policy. They dont seem to be looking after thier passangers as they once used to ???
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