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  • SIA Unveils The World's Best Flying Experience

    SingaporeAir
    SQTalker
    « Thread started on: Oct 17th, 2006, 11:17am »

    SINGAPORE AIRLINES UNVEILS THE WORLD’S BEST FLYING EXPERIENCE

    Singapore Airlines today launched its latest suite of cabin products that is set to be the new industry benchmark for premium air travel.

    Designed to deliver the most luxurious and stylish travel experiences, the suite of products and services include new Singapore Airlines First, Business and Economy Class seats, the next generation KrisWorld inflight entertainment system and an enhanced service delivery.

    “This is by far our most important and comprehensive product and service development programme. Our customers’ involvement was key to the entire process. From initial conceptualisation to design review and prototype testing, the feedback and comments from our frequent flyers have given us invaluable insight to what customers want and perceive to be the inflight experience of the future,” said Bey Soo Khiang, Singapore Airlines Senior Executive Vice President, Operations and Services.

    “What we are introducing today is a suite of products that meets, if not exceeds the expectations of the increasingly sophisticated world traveller. It promises to deliver improvements to all aspects of the customer’s flying experience across all three classes.”

    “This reaffirms our commitment to provide customers with the very best inflight experience through continuous advancement in product innovation and service excellence,” added Mr Bey.

    The US$360 million product and service development programme marks the completion of an extensive four-year project, and is timed to coincide with the carrier’s fleet expansion plan that will see the Boeing 777-300ER (extended range) and the Airbus A380 join the fleet.

    Customers travelling on Singapore Airlines’ new B777-300ER services from this December, between Singapore and Paris, and subsequently Zurich, will be the first to experience these new products.

    First Class

    Singapore Airlines’ new First Class offers the world’s finest travelling experience. The spacious premium cabin distinguishes itself with just eight stately seats on the B777-300ER, offering each First Class customer complete privacy and enhanced attention from the cabin crew.

    Upholstered in leather, the new seat at 35-inches in width, is the most spacious first class product ever to be introduced by a commercial airline.

    Its unique design offers our premium customers the flexibility to use the seat as a daybed for lounging, reading and entertainment in their preferred seating or lounging postures as they would at home. By night, it converts into a full-sized flat bed that offers the customers the choice of resting in their natural sleeping position.

    The new First Class seat is also the ultimate platform to enjoy the exceptional functionalities of KrisWorld inflight entertainment system, offering a sleek 23-inch LCD screen with a business panel equipped with USB ports and in-seat power supply, as well as new active noise reduction headsets.

    Other exclusive features of this superbly designed all-round product include a private vanity area, an easy to use sliding table that is also adjustable for height, as well as large in-seat stowage space, all complemented by furnishings and amenities designed by fashion house, Givenchy.

    The First Class dining service, exclusively designed by Singapore Airlines’ panel of renowned chefs and wine experts, has also been further refined. Besides having complete flexibility as to when to dine, First Class customers can select from a revamped menu, presented with a daily chef’s recommendation.

    Business Class

    A stylish combination of enhanced personal space, functionality and leading-edge innovation, the new Singapore Airlines Business Class seat detracts from the norm.

    It is the world’s widest business class product. Measuring 30-inches, the new Singapore Airlines Business Class seat is a full-flat product that is almost 50 percent wider than most products currently offered in this class.

    Seats are arranged in a forward facing, four-abreast (1-2-1) configuration that offers all customers direct access to the aisle. Every seat also has a fixed back shell that extends to the sides for enhanced privacy.

    The innovative design of the seat allows it to be transformed into the largest full-flat Business Class bed in the sky to provide enhanced comfort not only when sleeping but also for lounging.

    Other enhanced features include a 15.4-inch LCD monitor fully equipped with USB ports and in-seat power, exclusively designed bedding and dining-ware by Givenchy, enlarged dining table that is adjustable for height as well as trolley bag stowage under the seat.

    Economy Class

    The new Singapore Airlines Economy Class seat offers greater comfort to all customers. Using the latest designs and built in line with customer requirements, the new seats provide even more personal space and legroom.

    Each seat also comes with a larger 10.6-inch monitor to access KrisWorld, the carrier’s renowned inflight entertainment system. USB ports are also available at each seat to allow customers to access the enhanced functionalities of the new entertainment system.

    Other smart features include the installation of the handset on the seatback for easier reach, a non-intrusive reading light installed underneath the seatback screen, and in-seat power supply.

    KrisWorld Inflight Entertainment System

    This next generation KrisWorld offers over 1000 on-demand options that includes movies, TV programmes, interactive games, audio CDs and programming, as well as a variety of learning applications, allowing customers to make the most of their time onboard the aircraft.

    In addition, it also makes available a comprehensive suite of office tools that includes spreadsheet, presentation and word processing on each personal KrisWorld system. The programme, powered by Sun Microsystems’ StarOffice Productivity Suite, supports most file formats.

    Powered by the latest eX2™ inflight entertainment system, KrisWorld is one the most dynamic and versatile inflight entertainment system available today.
    KrisWorld also features larger, high-resolution screens across all three classes, sleek and compact handsets with intuitive controls, external USB ports in every seat, as well as new active noise reduction headsets for First and Business Class customers.

    Singapore Airlines is the first in the world to launch the eX2™ inflight entertainment system.

  • #2
    KeithMEL1985
    Founding SQTalker
    Re: SIA Unveils The World's Best Flying Experience
    « Reply #1 on: Oct 17th, 2006, 11:33am »Sounds good. Any pics though?

    Business class seats described as 'full flat' - 180 degree recline?

    Economy class - I'd be interested to find out if there's any increase in pitch.

    « Last Edit: Oct 17th, 2006, 11:36am by KeithMEL1985 »

    MANFlyer
    Founding SQTalker
    Re: SIA Unveils The World's Best Flying Experience « Reply #2 on: Oct 17th, 2006, 12:00pm »

    1-2-1 and all forward facing in RAFFLES Class is excellent, and a relief. Just hope it is truly flat. 1000 entertainment options on eX2!!. Only picture is of the new F, and I can see where they get the description of enhanced Skysuite:

    http://img85.imageshack.us/img85/3379/sianewfpu2.jpg

    KeithMEL1985
    Founding SQTalker
    Re: SIA Unveils The World's Best Flying Experience « Reply #3 on: Oct 17th, 2006, 12:10pm »

    Look at that bloody huge screen!
    « Last Edit: Oct 17th, 2006, 12:10pm by KeithMEL1985 »

    Comment


    • #3
      jjpb3
      Founding SQTalker
      Re: SIA Unveils The World's Best Flying Experience « Reply #4 on: Oct 17th, 2006, 12:26pm »

      Wish they had pictures of RAFFLES and Economy. Much better for comparing with the CX cabins that were announced. I'm looking forward to the experience (though not to the redemption of miles).

      Thanks for the update,SingaporeAir.

      MovieMan
      Founding SQTalker
      Re: SIA Unveils The World's Best Flying Experience « Reply #5 on: Oct 17th, 2006, 12:43pm »
      Wow, that picture of F sure looks nice. I also love the huge screen.

      Can't wait to see what RAFFLES looks like.

      Bon
      Founding SQTalker
      Re: SIA Unveils The World's Best Flying Experience « Reply #6 on: Oct 17th, 2006, 12:46pm »

      Pictures are up on the website!

      The new business class definitely beats everyone else's! It's as huge as F on some airlines!

      MANFlyer
      Founding SQTalker
      Re: SIA Unveils The World's Best Flying Experience « Reply #7 on: Oct 17th, 2006, 1:01pm »

      Check out the new RAFFLES seat :

      http://www.singaporeair.com/saa/en_UK/content/exp/new/businessclass/seatfeatures.jsp

      You could seat a small family side by side on the new First seat.

      http://www.singaporeair.com/saa/en_UK/content/exp/new/firstclass/seatfeatures.jsp

      « Last Edit: Oct 17th, 2006, 1:04pm by MANFlyer »

      jjpb3
      Founding SQTalker
      Re: SIA Unveils The World's Best Flying Experience « Reply #8 on: Oct 17th, 2006, 1:13pm »

      The First and RAFFLES seats look like they're one up over key competitors. The economy seat seems less innovative than CX's, but the true test will be in the sitting. Looks like I'll be looking for flights to some other European cities outside LHR.

      MANFlyer
      Founding SQTalker
      Re: SIA Unveils The World's Best Flying Experience « Reply #9 on: Oct 17th, 2006, 1:16pm »

      I agree the new CX Y seat seems a bit innovative. Although until tested it's difficult to say.

      I can't help but wonder what the new F on the A380 is going to be like....
      Last edited by shortfinals; 1 November 2006, 02:59 PM.

      Comment


      • #4
        StarG
        Founding SQTalker
        Re: SIA Unveils The World's Best Flying Experience « Reply #10 on: Oct 17th, 2006, 1:28pm »

        The J pics look like they are on A380 upper deck.
        I can't believe how spacious these are. 1-2-1 on a B777-300ER!

        StarG
        Founding SQTalker
        Re: SIA Unveils The World's Best Flying Experience « Reply #11 on: Oct 17th, 2006, 1:30pm »
        I have a feeling that these 'widest' Business class seats are flat at an angle.

        From the J pages:
        "These products will be progressively made available on SIA's new B777-300ER services between Singapore and Paris, Milan and Barcelona, as well as selected flights to Korea, Melbourne, San Francisco and Shanghai."
        « Last Edit: Oct 17th, 2006, 1:34pm by StarG »

        KeithMEL1985
        Founding SQTalker
        Re: SIA Unveils The World's Best Flying Experience « Reply #12 on: Oct 17th, 2006, 1:39pm »
        on Oct 17th, 2006, 1:30pm, StarG wrote: I have a feeling that these 'widest' Business class seats are flat at an angle.


        Logically it would seem that way. But the release says 'full-flat' instead of 'lie flat'. 'Full flat' usually means 180 degree. But then again, 42 all forward-facing fully flat seats seem a bit much for a 77W?

        The pics seem to indicate that the seats are fully flat though.
        « Last Edit: Oct 17th, 2006, 1:40pm by KeithMEL1985 »

        MANFlyer
        Founding SQTalker
        Re: SIA Unveils The World's Best Flying Experience « Reply #13 on: Oct 17th, 2006, 1:39pm »
        on Oct 17th, 2006, 1:30pm, StarG wrote: I have a feeling that these 'widest' Business class seats are flat at an angle.


        What makes you say that ?. It looks fully flat in the pictures and with the space they have at they should be flat. They will be missing an almighty opportunity if they are not....

        I agree 1-2-1 in RAFFLES is mad. Don't BA have 8 across in NCW ?.

        « Last Edit: Oct 17th, 2006, 1:41pm by MANFlyer »

        StarG
        Founding SQTalker
        Re: SIA Unveils The World's Best Flying Experience « Reply #14 on: Oct 17th, 2006, 1:56pm »
        Well, I have learnt not to fully trust the press release pictures from SQ since a long time ago.

        Sometimes they might not show 'minor details', such as distance between seats, or, a slight angle.

        Of course I hope it is truly flat. But 180 degrees can be 180 degrees at an angle, no?

        Look at the seat back. Why is the seat back not all the way to the floor? Hmm...
        Last edited by shortfinals; 1 November 2006, 03:02 PM.

        Comment


        • #5
          StarG
          Founding SQTalker
          Re: SIA Unveils The World's Best Flying Experience « Reply #15 on: Oct 17th, 2006, 2:00pm »
          Or... could they have shorter pitch to compensate the extra width? Thus something like the current pitch (58-60") - so you have to sleep in an S shape on the side/diagonally, even though totally flat.

          I am very suspicious with no seat pitch figures being mentioned on the website.
          « Last Edit: Oct 17th, 2006, 2:05pm by StarG »

          KeithMEL1985
          Founding SQTalker
          Re: SIA Unveils The World's Best Flying Experience « Reply #16 on: Oct 17th, 2006, 2:06pm »

          Hmm, no amenity kit for Business Class still... But oh well, the extremely wide seat, as opposed to the claustrophobic ones on That Other Airline, somehow makes up for it.

          KeithMEL1985
          Founding SQTalker
          fRe: SIA Unveils The World's Best Flying Experience « Reply #17 on: Oct 17th, 2006, 2:09pm »
          on Oct 17th, 2006, 2:00pm, StarG wrote: I am very suspicious with no seat pitch figures being mentioned on the website.

          According to Singapore_Air's post on a.net, the seat pitch for new J is 51 inches.

          Source: http://www.airliners.net/discussions/general_aviation/read.main/3046504/
          « Last Edit: Oct 17th, 2006, 2:09pm by KeithMEL1985 »

          MANFlyer
          Founding SQTalker
          Re: SIA Unveils The World's Best Flying Experience « Reply #18 on: Oct 17th, 2006, 2:10pm »
          You could be right (I sincerely hope not..) but two pictures seem to indicate fully flat.

          First one where she is alseep with the duvet on, the blanket line seems parallel with the side where the magazines are. The second one where she is holding the headphones seems flat. I do agree they can blag you easily with pictures but I'd be stunned if they were not fully flat when all the others are going that way. That would be a major mistake.

          Also, looking down the window side of the seats. The seats seem to be away from the window. I wonder if they will have side storage bins a la 744 Upper Deck ?.
          Last edited by shortfinals; 1 November 2006, 03:05 PM.

          Comment


          • #6
            StarG
            Founding SQTalker
            Re: SIA Unveils The World's Best Flying Experience « Reply #19 on: Oct 17th, 2006, 2:13pm »
            on Oct 17th, 2006, 2:09pm, KeithMEL1985 wrote: According to Singapore_Air's post on a.net, the seat pitch for new J is 51 inches.

            Source: http://www.airliners.net/discussions/general_aviation/read.main/3046504/

            Ah... okay.
            Just me being paranoid then. It should be horizontal.

            StarG
            Founding SQTalker
            Re: SIA Unveils The World's Best Flying Experience
            « Reply #20 on: Oct 17th, 2006, 2:14pm »
            on Oct 17th, 2006, 2:10pm, MANFlyer wrote: Also, looking down the window side of the seats. The seats seem to be away from the window. I wonder if they will have side storage bins a la 744 Upper Deck ?.

            I think the cabin belongs to A380 - looking at the luggage bins.

            MANFlyer
            Founding SQTalker
            Re: SIA Unveils The World's Best Flying Experience « Reply #21 on: Oct 17th, 2006, 2:18pm »
            on Oct 17th, 2006, 2:14pm, StarG wrote: I think the cabin belongs to A380 - looking at the luggage bins.

            There are no middle overhead storage bins in Raffles according to the images either.

            Bon
            Founding SQTalker
            Re: SIA Unveils The World's Best Flying Experience « Reply #22 on: Oct 17th, 2006, 2:19pm »

            So, what do you guys think, are the new products worth twice the miles we have to redeem for them?

            shortfinals
            Founding SQTalker
            Re: SIA Unveils The World's Best Flying Experience « Reply #23 on: Oct 17th, 2006, 2:24pm »
            on Oct 17th, 2006, 2:19pm, Bon wrote: So, what do you guys think, are the new products worth twice the miles we have to redeem for them?

            Not if you book now. I've made a redemption for May 2007 SIN-ZRH SIN... it still shows as 744 (so I'm banking on it being 77W then)......... 1) it's still available 2) it's normal price.
            Last edited by shortfinals; 1 November 2006, 03:08 PM.

            Comment


            • #7
              KeithMEL1985
              Founding SQTalker
              Re: SIA Unveils The World's Best Flying Experience « Reply #24 on: Oct 17th, 2006, 2:27pm »
              on Oct 17th, 2006, 2:19pm, Bon wrote: So, what do you guys think, are the new products worth twice the miles we have to redeem for them?

              Or the increased fare?
              http://www.bloomberg.com/apps/news?pid=conewsstory&refer=conews&tkr=BA:US&sid=as hSnQai3ww4

              MANFlyer
              Founding SQTalker
              Re: SIA Unveils The World's Best Flying Experience « Reply #25 on: Oct 17th, 2006, 2:41pm »
              on Oct 17th, 2006, 2:19pm, Bon wrote: So, what do you guys think, are the new products worth twice the miles we have to redeem for them?

              If they are twice the miles then I won't be bothering. They're good, but they are certainly not THAT good.

              Maybe the F on the A380 will be worth the odd splurge but we probably won't see that until the latter part of next year.

              MANFlyer
              Founding SQTalker
              Re: SIA Unveils The World's Best Flying Experience « Reply #26 on: Oct 17th, 2006, 2:46pm »

              6 guests and 6 members on line a short while ago. Is something happening today ?.

              Bon
              Founding SQTalker
              Re: SIA Unveils The World's Best Flying Experience « Reply #27 on: Oct 17th, 2006, 2:49pm »

              After seeing SQ's new J, CX's new seats aren't that great.

              shortfinals
              Founding SQTalker
              Re: SIA Unveils The World's Best Flying Experience « Reply #28 on: Oct 17th, 2006, 2:49pm »
              on Oct 17th, 2006, 2:46pm, MANFlyer wrote: 6 guests and 6 members on line a short while ago. Is something happening today ?.

              No.. why?

              JPB
              SQTalker
              Re: SIA Unveils The World's Best Flying Experience « Reply #29 on: Oct 17th, 2006, 2:58pm »

              It is a shame that connexion is being turned off just when the new Y will be coming on line as I think it would be interesting to see how popular it would be in Y now that it has inseat power. Admitedly with the new IFE i think you could go the whole SIN-CDG trip just channel hopping.
              Last edited by shortfinals; 1 November 2006, 03:13 PM.

              Comment


              • #8
                MANFlyer
                Founding SQTalker
                Re: SIA Unveils The World's Best Flying Experience« Reply #30 on: Oct 17th, 2006, 3:10pm »
                on Oct 17th, 2006, 2:58pm, JPB wrote: Admitedly with the new IFE i think you could go the whole SIN-CDG trip just channel hoping.

                With 1000 options you may need to do a turnaround.

                I'm sure they find a replacement for Conexxion soon enough.

                paffendorf
                Founding SQTalker
                Re: SIA Unveils The World's Best Flying Experience « Reply #31 on: Oct 17th, 2006, 3:17pm »
                on Oct 17th, 2006, 1:30pm, StarG wrote: I have a feeling that these 'widest' Business class seats are flat at an angle.

                From the J pages:
                "These products will be progressively made available on SIA's new B777-300ER services between Singapore and Paris, Milan and Barcelona, as well as selected flights to Korea, Melbourne, San Francisco and Shanghai."

                TOO HAPPY!!!

                SingaporeAir
                SQTalker
                Re: SIA Unveils The World's Best Flying Experience « Reply #32 on: Oct 17th, 2006, 3:38pm »

                haha. I knew your reaction would be something like that! (nice Youtube videos by the way)

                I do have to express surprise at MXP/BCN though. Are the loads up front that good and warrant an F?

                paffendorf
                Founding SQTalker
                Re: SIA Unveils The World's Best Flying Experience « Reply #33 on: Oct 17th, 2006, 4:53pm »
                Hi Singaporeair, to be honest i didn't talk recently with SQ offices in Milan. But i remember the day of the inaugural flight, i was talking with an SQ man: he told me they were already considering introducing first class to Italy... didn't expect the new one (i thought 744)... probably traffic is quite satisfying and regular, so they think it could justify the use of a 773ER.
                Moreover, the route serves 2 different destination and probably is easyer to get a strong traffic on the route rather than on a singl destination route.

                « Last Edit: Oct 17th, 2006, 4:55pm by paffendorf »

                KeithMEL1985
                Founding SQTalker
                Re: SIA Unveils The World's Best Flying Experience « Reply #34 on: Oct 17th, 2006, 5:47pm »

                Pics from someone who was at the launch:
                http://www.malaysianwings.com/forum/index.php?s=&showtopic=3738&view=findpost&p=79167

                MANFlyer
                Founding SQTalker
                Re: SIA Unveils The World's Best Flying Experience « Reply #35 on: Oct 17th, 2006, 6:02pm »
                Interesting pictures and comments on the Y seat. 32" pitch yet they claim more room due to the shape of the seats !. Hmm....

                Still, I suppose with those gigantic Raffles seats space elsewhere was at a premium.

                KeithMEL1985
                Founding SQTalker
                Re: SIA Unveils The World's Best Flying Experience « Reply #36 on: Oct 17th, 2006, 6:08pm »
                on Oct 17th, 2006, 6:02pm, MANFlyer wrote: Interesting pictures and comments on the Y seat. 32" pitch yet they claim more room due to the shape of the seats !. Hmm....

                They seem to be slimline seats like QF's. QF states that its seatpitch in Y is 31" but in reality it's actually 33" or so.
                Last edited by shortfinals; 1 November 2006, 03:18 PM.

                Comment


                • #9
                  jhm
                  Re: SIA Unveils The World's Best Flying Experience « Reply #37 on: Oct 17th, 2006, 6:10pm »
                  How do the economics work if capacity in J has been reduced by 40+% (I believe ?) but prices only go up by 10-20% ?

                  shortfinals
                  Founding SQTalker
                  Re: SIA Unveils The World's Best Flying Experience « Reply #38 on: Oct 17th, 2006, 7:29pm »
                  on Oct 17th, 2006, 6:10pm, jhm wrote: How do the economics work if capacity in J has been reduced by 40+% (I believe ?) but prices only go up by 10-20% ?

                  J drops from 50 to 42. Not quite 40%. I think it's closer to 16%

                  jhm
                  SQTalk PPS Club
                  Re: SIA Unveils The World's Best Flying Experience « Reply #39 on: Oct 17th, 2006, 7:39pm »

                  Sorry, I should engage my brain rather than rely on a percentage which I read on TOF!

                  IF the prices and redemption levels only go up by 10-20%, I will be happy. Definitely not so if the miles' requirements double...

                  sydsing on TOF raised the question about whether the PPS sectors earned from old/new Raffles will change. I would assume not on the basis that, for example, the existing large difference in price between F and J is only reflected in a tiny difference between the PPS sector yields ?

                  shortfinals
                  Founding SQTalker

                  Re: SIA Unveils The World's Best Flying Experience « Reply #40 on: Oct 17th, 2006, 7:40pm »
                  on Oct 17th, 2006, 5:47pm, KeithMEL1985 wrote: Pics from someone who was at the launch:
                  http://www.malaysianwings.com/forum/index.php?s=&showtopic=3738&view=findpost&p=79167



                  Thanks for the link. Looking at the pics, particularly at the J seats.........

                  You DO sleep in an offset position. That's why the seat is so wide. It had to be. You may sit upright dead straight, you can see it in one of those pics http://i18.photobucket.com/albums/b104/aviasian/00-NewBiz-2006-10-17-01C-Seatback.jpg

                  - your feet actually goes under the hollow under the front passengers armrest. Clever, but does look a bit claustrophobic to me.

                  Just looking at the F pics - the same applies. You actually also sleep slightly offset. See:
                  http://i18.photobucket.com/albums/b104/aviasian/00-NewFirst-2006-10-17-01C-Seat.jpg

                  That dark area to the left, is the recess for your feet, and your shoulders and head end up on the right.

                  « Last Edit: Oct 17th, 2006, 7:45pm by shortfinals »

                  Savage25
                  SQTalk Elite Silver
                  Re: SIA Unveils The World's Best Flying Experience « Reply #41 on: Oct 17th, 2006, 8:04pm »
                  I don't like the new economy seat colors

                  9V-JKL
                  SQTalk Elite Gold
                  Re: SIA Unveils The World's Best Flying Experience « Reply #42 on: Oct 17th, 2006, 10:12pm »

                  I only have 1 word:

                  WOW!
                  « Last Edit: Oct 17th, 2006, 10:12pm by 9V-JKL »

                  StarG
                  Founding SQTalker
                  Re: SIA Unveils The World's Best Flying Experience « Reply #43 on: Oct 17th, 2006, 10:42pm »

                  Thanks for the link, KeithMEL1985.

                  9V-JKL
                  SQTalk Elite Gold

                  http://img.singaporeair.com/saa/en_U.../SIAB787_9.jpg

                  Re: SIA Unveils The World's Best Flying Experience « Reply #44 on: Oct 17th, 2006, 10:52pm »
                  You can see the same pics (keithMEL1985's links) on 9V forum without having to click on each link if you like. Registration is needed.
                  Last edited by shortfinals; 1 November 2006, 03:23 PM.

                  Comment


                  • #10
                    Jubilee777
                    Founding SQTalker

                    Going Budget ???

                    Re: SIA Unveils The World's Best Flying Experience « Reply #45 on: Oct 18th, 2006, 01:58am »
                    I am late again.....as usual ...

                    The new C seat looks like the current VS styled seats....where the backrest have to be pulled forward to create the bed. Wonder if the backrest will be hard even with the duvets on.

                    Y is still slightly disappointing with the 32". No further comments on F.

                    JPB
                    SQTalker
                    Re: SIA Unveils The World's Best Flying Experience « Reply #46 on: Oct 18th, 2006, 02:01am »
                    I got to say the more I look at the pictures of the new business class seat the less I like it. Now I will admit that it is very impressive the amount of space and the fact that it is a true horizontal lie flat seat. But I don't like the design very much, the seat looks more like a bench and if you really do have to lie diagonally accross the seat then that is just wierd.

                    I think the only answer is for SQ to give me a free flight in it to change my mind.

                    Comment


                    • #11
                      MANFlyer
                      Founding SQTalker
                      Re: SIA Unveils The World's Best Flying Experience « Reply #47 on: Oct 18th, 2006, 2:56pm »Now that the launch has happened and the dust is settling. I will now make official my anger at the removal of the name 'Raffles Class'.

                      I have already told them in the UK - and will again at the PPS Do seat launch at ITM if I go - but am going to let them lot in Singapore know as well.

                      Could I kindly ask that anyone else who is also annoyed about this also register the displeasure. You can praise the new products as you see fit, but let them know about the name change please !!

                      MadameConcorde
                      SQTalk Elite Silver
                      Re: SIA Unveils The World's Best Flying Experience « Reply #48 on: Oct 18th, 2006, 3:18pm »
                      I also disapprove the removal of the name 'Raffles Class'.

                      MANFlyer
                      Founding SQTalker
                      Re: SIA Unveils The World's Best Flying Experience « Reply #49 on: Oct 18th, 2006, 5:05pm »Well I've just booked SQ333 CDG-SIN in December.

                      I sincerely hope it's the 77W as I hate CDG with a passion (with all due respect to our French members... ) and am only doing this to try out the new RAFFLES.

                      KeithMEL1985
                      Founding SQTalker
                      Re: SIA Unveils The World's Best Flying Experience « Reply #50 on: Oct 18th, 2006, 5:33pm »
                      Quote: From December '06, these products will be available on SIA's new B777-300ER services from Singapore to Paris and Switzerland and progressively on other routes.


                      The statement on the website indicating 77W routes has been changed.
                      Whatever happened to the list of cities after CDG and ZRH?
                      I hope I'm merely reading too much into it.
                      « Last Edit: Oct 18th, 2006, 5:35pm by KeithMEL1985 »

                      MANFlyer
                      Founding SQTalker
                      Re: SIA Unveils The World's Best Flying Experience « Reply #51 on: Oct 18th, 2006, 6:38pm »
                      on Oct 18th, 2006, 5:33pm, KeithMEL1985 wrote: The statement on the website indicating 77W routes has been changed.

                      Whatever happened to the list of cities after CDG and ZRH? I hope I'm merely reading too much into it.

                      They changed that about an hour after the new products appeared on the website. I'm note sure why they say Paris and 'Switzerland'. Are they flying to somewhere other than ZRH then ?.

                      « Last Edit: Oct 18th, 2006, 6:40pm by MANFlyer »
                      Last edited by shortfinals; 1 November 2006, 03:28 PM.

                      Comment


                      • #12
                        shortfinals
                        Founding SQTalker
                        Re: SIA Unveils The World's Best Flying Experience « Reply #52 on: Oct 18th, 2006, 11:52pm »
                        on Oct 18th, 2006, 6:38pm, MANFlyer wrote: They changed that about an hour after the new products appeared on the website. I'm note sure why they say Paris and 'Switzerland'. Are they flying to somewhere other than ZRH then ?.

                        If it's GVA - even better. That's perfect. Doubt they'll want to do SIN-BSL

                        jhm
                        SQTalk PPS Club
                        Re: SIA Unveils The World's Best Flying Experience « Reply #53 on: Oct 18th, 2006, 11:59pm »

                        Am I missing something about the difference between flying to ZRH, GVA or BSL ?

                        At first, I thought one or the other might fall on the wrong side of a PPS sector count limit but nope!

                        Same country so no differences in ticket pricing.

                        shortfinals
                        Founding SQTalker

                        Re: SIA Unveils The World's Best Flying Experience « Reply #54 on: Oct 19th, 2006, 12:14am »
                        on Oct 18th, 2006, 11:59pm, jhm wrote: Am I missing something about the difference between flying to ZRH, GVA or BSL ?

                        At first, I thought one or the other might fall on the wrong side of a PPS sector count limit but nope!

                        Same country so no differences in ticket pricing.

                        Not missing anything. just that from MY point of view - arriving into GVA is much more convenient to where i really want to go - usually Lausanne where our HQ is.

                        The statement about BSL was because I didn't think it large enough

                        Comment


                        • #13
                          glam82
                          SQTalker
                          Re: SIA Unveils The World's Best Flying Experience « Reply #55 on: Oct 19th, 2006, 11:01am »
                          on Oct 18th, 2006, 2:56pm, MANFlyer wrote: Now that the launch has happened and the dust is settling. I will now make official my anger at the removal of the name 'Raffles Class'.

                          I have already told them in the UK - and will again at the PPS Do seat launch at ITM if I go - but am going to let them lot in Singapore know as well.

                          Could I kindly ask that anyone else who is also annoyed about this also register the displeasure. You can praise the new products as you see fit, but let them know about the name change please !!.

                          I did write in but being a lowly Elite Silver, I only got a standard response. Look below:

                          Dear glam82,

                          Thank you for your enquiry about the recent renaming of some of our
                          products.

                          I regret to hear that you are disappointed with the name changes,
                          particularly
                          the renaming of Raffles Class to Business Class. I do agree that the
                          Raffles
                          Class brand name is well known, but it is only particularly well known in
                          Singapore and amongst our very frequent travelers.

                          However, awareness of the Raffles Class brand drops considerably the
                          further we
                          move away from Singapore. Raffles Class, is in fact, still referred to as
                          gBusiness Classh by many passengers outside of Singapore. Amongst other
                          name
                          consolidations, Singapore Airlines made the decision to revert to the
                          category
                          of gBusiness Classh, so that it is immediately clear to all potential
                          passengers what product is on offer.

                          Additionally, the Singapore Airlines brand name alone is now strong enough
                          to
                          evoke expectations of a good quality product and great customer service. We

                          will, as always, continue to build up our brand name by focusing on
                          providing
                          the best we can for our passengers. This focus, we feel, will continue to
                          be a
                          strong selling point and build upon the already strong Singapore Airlines
                          brand.

                          Mr glam82, I thank you once again for having the opportunity to respond to
                          your
                          concerns. Your support of Singapore Airlines is greatly valued, and we
                          sincerely hope we can welcome you on board our flights soon, under happier
                          circumstances.

                          Yours sincerely,

                          Sir Edward Ho
                          Manager Customer Services
                          Singapore Airlines
                          « Last Edit: Oct 19th, 2006, 11:05am by glam82 »

                          MANFlyer
                          Founding SQTalker
                          Re: SIA Unveils The World's Best Flying Experience « Reply #56 on: Oct 19th, 2006, 1:36pm »
                          on Oct 19th, 2006, 11:01am, glam82 wrote: but it is only particularly well known in Singapore and amongst our very frequent travelers. However, awareness of the Raffles Class brand drops considerably the further we move away from Singapore. Raffles Class, is in fact, still referred to as Business Class by many passengers outside of Singapore.

                          What total and utter rubbish!!!.

                          Are they trying to say that potential customers hear it's called Raffles Class and say 'Oh no, I want Business Class' ?. Boll*x.

                          People who don't know what Raffles Class is are quite clearly dangerous individuals, and should be allowed nowhere near an aircraft.

                          I am staggered that an organisation such as SQ can be so wide of the mark on something like this. It's so unlike them.

                          Either way, we can't let them get away with this. I will definitely try and get to the PPS Do in London for the new products launch and give it them with both barrels.

                          How about wewantRafflesClassback.com ?.

                          « Last Edit: Oct 19th, 2006, 2:00pm by MANFlyer
                          Last edited by shortfinals; 1 November 2006, 03:32 PM.

                          Comment


                          • #14
                            MadameConcorde
                            SQTalk Elite Silver
                            Re: SIA Unveils The World's Best Flying Experience « Reply #57 on: Oct 19th, 2006, 1:45pm »
                            on Oct 18th, 2006, 5:05pm, MANFlyer wrote: I sincerely hope it's the 77W as I hate CDG with a passion (with all due respect to our French members...


                            I hate CDG too!

                            The only nice thing at CDG is the display of Concorde F-BVFF on the parallel runways by the Hilton Hotel.

                            Unfortunately she is now an empty shell, same as G-BOAB at Heathrow.

                            Yet I would rather see our Concordes on airport runways and ready for flight.

                            I can only imagine what a new Singapore Airlines cabin fitting would be like on the Singapore Concorde.

                            The most wonderful of all, that plus the Mach 2+ service + the Singapore Boys and Girls on board!

                            Just a dream!

                            « Last Edit: Oct 19th, 2006, 1:50pm by MadameConcorde»


                            MANFlyer
                            Founding SQTalker
                            Re: SIA Unveils The World's Best Flying Experience « Reply #58 on: Oct 19th, 2006, 1:52pm »

                            Here we go, check these out:

                            http://www.youtube.com/watch?v=tTSUVokPzmM

                            http://www.youtube.com/watch?v=Dy7nRjns95M

                            http://www.youtube.com/watch?v=VpeijqxEkkQ

                            http://www.youtube.com/watch?v=L9CXmMFTK-0



                            « Last Edit: Oct 19th, 2006, 1:53pm by MANFlyer »

                            shortfinals
                            Founding SQTalker
                            Re: SIA Unveils The World's Best Flying Experience « Reply #59 on: Oct 19th, 2006, 1:58pm »
                            on Oct 19th, 2006, 1:36pm, MANFlyer wrote:
                            What total and utter rubbish!!!.

                            I suppose their worldwide customer base of PPS and KF Silvers & Golds don't know what Raffles Class is then ?. Are they trying to say that potential customers hear it's called Raffles Class and say 'Oh no, I want Business Class' ?. Boll*x.

                            I am staggered that an organisation such as SQ can be so wide of the mark on something like this. It's so unlike them.

                            Either way, we can't let them get away with this. I will definitely try and get to the PPS Do in London for the new products launch and give it them with both barrels.

                            How about wewantRafflesClassback.com ?.



                            Mate, I'd imagine SQ has done lots of focus groups and market testing. I can't believe it's anything more than a carefully premeditated move that they feel will somehow gain them a net increase in customers - and a decision not taken lightly.

                            As for me, If it looks like a spacebed, smells like a spacebed, tastes like a spacebed (yes, i've woken up with my tongue-on-seat) - does it really matter if it's raffles or business? I'm just bl00dy glad when that happens i'm not in row 59.
                            food for thought
                            « Last Edit: Oct 19th, 2006, 2:00pm by shortfinals »
                            Last edited by shortfinals; 1 November 2006, 03:36 PM.

                            Comment


                            • #15
                              MANFlyer
                              Founding SQTalker
                              Re: SIA Unveils The World's Best Flying Experience « Reply #60 on: Oct 19th, 2006, 2:06pm »
                              on Oct 19th, 2006, 1:58pm, shortfinals wrote: does it really matter if it's raffles or business?

                              Yes, it bloody well does !!!

                              I'm not convinced about market testing either. Has anyone come across or heard anything about this ?. Remember this is the same CEO who just removed Megatop, Jubilee etc as he didn't like 'names'. I don't think he asked about that either.

                              If this is the case why do they bother calling them Silver Kris Lounges (will these be renamed Business Lounges shortly ?), Krisworld entertainment, Krisflyer ?. Surely these same (plainly stupid) people have no idea what 'Kris' means either.

                              BTW, I've modified my original post. Thanks for copying the original.

                              9V-JKL
                              SQTalk Elite Gold
                              Re: SIA Unveils The World's Best Flying Experience « Reply #61 on: Oct 19th, 2006, 2:06pm »

                              ManFlyer, Thanks for the videos.

                              So the 'biz' seats have to be manually folded down. Hmmm......I would have prefered that it just slides all the way flat rather than having to get up and fold it down.

                              SingaporeAir
                              Re: SIA Unveils The World's Best Flying Experience « Reply #62 on: Oct 19th, 2006, 2:09pm »

                              I know I may sound like a simpleton, but does it really matter that much if you get up and flip it over?

                              If you get a good sleep I'm sure it would slink off to irrelevance!

                              9V-JKL
                              SQTalk Elite Gold
                              Re: SIA Unveils The World's Best Flying Experience
                              « Reply #63 on: Oct 19th, 2006, 2:12pm »
                              I'm a lazy git
                              Last edited by shortfinals; 1 November 2006, 03:39 PM.

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